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Doorperson
Company : Omni Amelia Island Resort
Location : New Orleans, LA, 70140
Job Type : Full Time / Part Time
Date Posted : 12 January 2026
Location
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
- Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
- Engages the guest to provide superior guest service.
- Ensures the valets are staged to maximize the guest experience.
- Manages the traffic at the front of the hotel.
- Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
- Conduct key audit with the Valet Attendant at the end of each shift.
- Maintains the cleanliness of the front of the hotel.
- Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
- Loads the baggage in the cars or taxis for departing guests
- Maintains a clean and orderly appearance of the work area at all times.
Qualifications
- Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
- Excellent grooming and body language to represent the brand
- Ability to multi-task
- Ability to work outdoors in all weather conditions
- Ability to lift 50 lbs frequently and work on feet entire shift
- Must be able to drive manual and automatic transmission
- Must have a valid driver’s license
- Must have an excellent driving record (less than 2 moving violations in the last two years)
New Orleans, LA
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Frequently asked questions
Managing vehicle flow efficiently is crucial for a Doorperson at Omni Amelia Island Resort. Given the lively French Quarter location, smooth driveway traffic ensures guests can unload luggage promptly, enhancing their arrival experience while maintaining safety amidst bustling street activity.
Doorpersons in New Orleans face weather extremes—hot, humid summers and occasional rain. This role requires stamina to stand long shifts outdoors, frequently lifting luggage up to 50 lbs, and maintaining professional composure regardless of weather, ensuring guests feel welcome rain or shine.
Beyond greeting, Doorpersons actively coordinate valet services, manage traffic, and assist with baggage. Excellent interpersonal skills combined with multitasking abilities and a clean driving record set them apart, especially in upscale settings like Omni Amelia Island Resort’s French Quarter location.
Yes, the role offers valuable frontline hospitality experience, building guest service expertise and operational knowledge. It often serves as a gateway to roles like concierge, front desk, or event coordination, especially within Omni's supportive culture that prioritizes staff growth.
Indeed, candidates must demonstrate proficiency driving both manual and automatic vehicles. This versatility ensures Doorpersons can assist valet operations effectively, crucial for managing diverse guest vehicles and maintaining seamless arrival and departure experiences.
Omni Amelia Island Resort’s blend of classic design and modern amenities demands maintaining a polished, welcoming presence while coordinating complex valet logistics. Handling VIP guest notifications and upholding a pristine entrance area in a culturally rich setting adds layers of responsibility.
New Orleans’ hospitality sector is vibrant yet competitive. Prestigious venues like Omni attract skilled Doorpersons, with candidates often needing strong service records and local knowledge. Networking and demonstrating a genuine passion for guest engagement can enhance hiring prospects.
Doorpersons in New Orleans typically earn between $28,000 and $36,000 annually, factoring in experience and hotel prestige. Omni Amelia Island Resort offers competitive wages reflecting its luxury status, often supplemented by tips and benefits, aligning well within this market range.
Omni fosters a respectful and empowering work environment, encouraging Doorpersons to take initiative in guest interactions and teamwork. This culture means Doorpersons are valued contributors, expected to uphold high service standards while feeling supported in their role.
Yes, maintaining a clean driving record with fewer than two moving violations in the past two years is mandatory. Background checks ensure safety and reliability, reflecting Omni’s commitment to guest security and operational excellence at its New Orleans location.