Risevoic
Program Manager
Company : ResCare Community Living
Location : Fort Wayne, IN, 46808
Job Type : Full Time
Date Posted : 29 December 2025
Our Company
ResCare Community Living
Overview
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today!
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
- Serve as on-call support for group homes
- Ensure payroll and billing is completed accurately and timely
- Oversee the Accounts Payable for group homes
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
- Serve as member of agency management team
- Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
- Other duties as assigned
Qualifications
- Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience
- Two years supervisory experience preferred
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $70,000.00 / Year
Indianapolis, IN
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Frequently asked questions
Fort Wayne's market shows steady demand for Program Managers in community services, fueled by an aging population and disability support needs. While competition exists, candidates with supervisory experience and knowledge of state regulatory compliance stand out when applying in this region.
In Indiana, certifications related to human services, behavioral management, or healthcare administration enhance a Program Manager's profile, especially for roles at ResCare Community Living. Licensure familiarity and training in abuse prevention are highly valued within the local care community.
Effective Program Managers excel in staff development, multitasking across compliance and service quality, and proactive incident management. Strong communication skills and the ability to liaise between agencies and families are critical for overseeing multiple group homes efficiently.
Unlike general managers, Program Managers in disability services focus deeply on client-centered care, regulatory adherence, and hands-on supervision of service delivery. Their role blends operational oversight with direct involvement in behavior management and emergency response protocols.
Progression often leads to senior management or director roles overseeing multiple programs or regions. Developing expertise in regulatory compliance and financial oversight, combined with strong team leadership, can open opportunities in policymaking or organizational strategy within health services.
ResCare's five decades of specialized experience provide Program Managers access to comprehensive training, a broad service network, and a supportive culture emphasizing client quality of life. Their affiliation with BrightSpring Health Services also offers career stability and growth avenues.
Program Managers here navigate complex compliance with federal and state guidelines while managing sensitive client needs in group homes. Coordinating incident investigations and maintaining strict environmental standards adds layers of responsibility unique to this community-focused setting.
Program Managers at ResCare in Fort Wayne typically earn around $70,000 annually, aligning closely with national averages for this field. The salary reflects the specialized nature of community living program oversight and the regional cost of living factors.
The position uniquely combines overseeing accounts payable, payroll accuracy, and monitoring financial goals, ensuring budget adherence aligns with individual client program plans. This integration is essential for sustaining quality care within fiscal constraints.
This role emphasizes human services coordination, behavioral health support, and compliance over technical project deliverables. Success hinges on interpersonal skills, knowledge of care standards, and regulatory navigation rather than software or engineering expertise.