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Business Support II
Company : Catholic Health Initiatives
Location : Durango, CO, 81301-8296
Job Type : Full Time / Part Time
Salary : 18-25.95 HOUR
Date Posted : 8 January 2026
Job Summary and Responsibilities
You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
To provide clerical/office support for the center, including, but not limited, to reception, telephone, medical records; surgical scheduling, insurance verification, computer data entry, referrals, retrieval of medical and demographic information from internal and external systems and sources.
Job Requirements
In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:
- High School Diploma/G.E.D.- Required
- One year's experience in an outpatient clinic, physician office, or health care setting. Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception.
- Proficient knowledge of computer software (EPIC experience).
- Knowledge of Medical Terminology and Medical Insurance payers.
- Attention to detail.
- Critical thinking and problem solving.
- Desire to work with medically needy patient populations.
Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally
Where You'll WorkMercy Hospital is an 82 bed, acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive 'A' grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body, mind, and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation), surgical care, cardiac care (including interventional), Orthopedic and Spine Centers of Excellence, a Family Birthing Center, home care, hospice care and more. Durango offers an exceptional quality of life with small town charm, excellent schools, and year-round, world-class outdoor recreation opportunities including snow sports, river sports, hiking, biking, camping and more.
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Frequently asked questions
Entering a Business Support II position in Durango's healthcare sector requires adaptability to clerical duties alongside understanding medical terminology. The local healthcare demand emphasizes proficiency in electronic systems like Epic, making prior outpatient experience invaluable for smooth integration.
Exceptional attention to detail, critical thinking, and empathy for medically vulnerable populations distinguish top Business Support II specialists. Mastery of insurance processes and surgical scheduling also enhances effectiveness in supporting clinical teams.
Yes, starting as a Business Support II can open pathways to positions like Business Support Coordinator or Analyst, especially with growing healthcare services in Durango. Developing expertise in systems like Epic and patient operations fosters upward mobility.
Catholic Health Initiatives embeds humankindness in its workplace culture, offering a supportive team atmosphere and leadership focused on personal growth. Their emphasis on serving medically needy populations enriches the role beyond standard clerical tasks.
At Catholic Health Initiatives, Business Support II staff utilize Epic for medical records retrieval, scheduling, and insurance verification, streamlining patient data management and enhancing operational efficiency within a technologically advanced care setting.
In Durango, CO, Business Support II roles typically offer salaries between $38,000 and $47,000 annually, reflecting local cost of living and healthcare industry standards. Those with specialized skills like Epic proficiency may command salaries on the higher end.
Certification in medical office administration or Epic system training can significantly boost job prospects in Durango’s healthcare market. Local employers value candidates who demonstrate familiarity with outpatient clinic workflows and insurance processes.
Durango’s healthcare sector maintains steady demand for Business Support II professionals, but competition rises due to the city’s appealing lifestyle. Applicants with hands-on experience in outpatient settings and strong computer skills tend to stand out.
Coordinating surgical schedules requires meticulous attention to patient needs and provider availability, while insurance verification demands accuracy to prevent claim denials. Balancing these tasks calls for sharp organizational skills and problem-solving abilities.
Absolutely, the role aligns with candidates eager to support vulnerable populations. Catholic Health Initiatives fosters a mission-driven environment where clerical work directly contributes to patient care quality and community well-being.