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Catholic Health Initiatives

Business Support III

Company : Catholic Health Initiatives

Location : Colorado Springs, CO, 80907-6819

Job Type : Part Time

Salary : 18-26.6 HOUR

Date Posted : 4 January 2026


Job Summary and Responsibilities

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

To provide clerical/office support for the center, including, but not limited, to reception, telephone, medical records; surgical scheduling, insurance verification, computer data entry, referrals, retrieval of medical and demographic information from internal and external systems and sources.


Job Requirements

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

  • High School Diploma/G.E.D.- Required 
  • Two year's experience in a customer service or similar position that involved interaction with the public.
  • Experience in a hospitality/concierge setting is preferred.
  • Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception.
  • Strong attention to detail.
  • Critical thinking and problem solving.
  • Proficient knowledge of computer software.
  • Flexibility with regard to schedule and work location.
  • Ability and the willingness to interact and collaborate with diverse constituents, including guests, volunteers, hospital personnel, staff, and donors.
  • Must be able to demonstrate kindness, caring, and compassion while ensuring that house guidelines are followed. 

Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally

Where You'll Work

This position will cover shifts at both guest house locations - John Zay Guest House, located on the Penrose Hospital campus and Woodie & Millie Ingram Guest House, located on the St. Francis Hospital campus.

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Frequently asked questions

Highlighting strong clerical skills, proficiency with office software, and exceptional interpersonal abilities can set you apart. Emphasizing your experience in customer service and ability to collaborate across diverse teams is essential for a Business Support III role in Colorado Springs, especially within healthcare-related organizations.

While a high school diploma or GED is fundamental, certifications in office administration, medical records management, or customer service excellence can enhance your profile. Local employers often value candidates who demonstrate commitment through relevant continuing education or hospitality-related training.

Expect a blend of clerical duties like scheduling, data entry, and telephone handling, alongside customer-facing responsibilities. The pace involves multitasking across medical records retrieval and insurance verification, requiring attention to detail and adaptability in a healthcare-support environment.

Catholic Health Initiatives emphasizes a culture of compassion and teamwork. The role involves supporting guest house operations on hospital campuses, where kindness and adherence to house guidelines are as valued as technical competencies, creating a uniquely supportive work atmosphere.

Employees often receive orientation and ongoing development focused on humankindness and collaboration. This helps Business Support III team members integrate seamlessly into the organization's patient-centered culture, ensuring they can provide compassionate and effective support.

In Colorado Springs, Business Support III salaries generally fall between $36,000 and $45,000 annually. Variations depend on experience, specific duties, and the healthcare sector's competitive pay scales, reflecting local demand for skilled administrative and customer support professionals.

Traffic congestion near Penrose and St. Francis hospital campuses can peak during shift changes. Candidates should consider flexible scheduling or carpool options to navigate morning and evening rush hours effectively, ensuring punctuality and reduced commute stress.

Yes, Colorado Springs' expanding healthcare services drive steady demand for skilled business support staff. Positions blending administrative efficiency with compassionate guest interactions are particularly sought after, reinforcing a competitive yet promising local job market.

This position offers a foundational platform, emphasizing operational skills and interpersonal collaboration, which can lead to supervisory or specialized roles such as business support coordinator or analyst. Demonstrating problem-solving and adaptability enhances upward mobility.

Beyond basic clerical tasks, a Business Support III is expected to handle complex scheduling, insurance verification, and data retrieval independently. Candidates should also exhibit critical thinking and flexibility, reflecting a mid-level proficiency in managing multifaceted support duties.

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