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Services For The Underserved

Housing Case Manager

Company : Services For The Underserved

Location : New York, NY, 10029

Job Type : Full Time

Date Posted : 11 January 2026

Min

USD $50,000.00/Yr.

Max

USD $51,500.10/Yr.

Position Overview

CASAC-T Required

I. SCOPE OF ROLE: Experienced Case Manager to work in a NYS Office of Alcoholism and Substance Abuse Services (OASAS) funded program. The candidate will work to address the preparatory needs of participants in the early stages of recovery, development of daily living skills, and coping mechanisms through group and individual work in the program.

II. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide case management services to a caseload • Manage and develop systems in the facility • Complete all paperwork for charting as required by funding source • Conduct groups periodically or as directed by management • Provide Housing Assistance to clients • Complete Housing Assessments and Referrals • Complete HRA 2010-E’s • Attend management trainings, team meetings, and staff meetings • Provide assistance to clients within the facility when needed • Performs other duties as required by the Program Director and Clinical Supervisor • Other duties as assigned

Schedule:

 

Sunday: OFF

                   

Monday OFF

                   

Tuesday 9am – 5pm.

                  

Wednesday 9am – 5pm

                  

Thursday 12pm – 8pm.

                   

Friday: 8am-4pm.

                   

Saturday: 8am-4pm.

 

Qualifications

III. REQUIRED EDUCATION AND EXPERIENCE • Full CASAC or Bachelor degree OR • CASAC-T w/ Bachelor degree • 2 years of case management work experience in a social service agency, preferably serving mental health or substance using populations

PREFERRED QUALIFICATIONS & SKILLS • Knowledge of substance use, mental illness, treatment options, and the needs of an individual integrating back into the community • Excellent written, verbal and computational skills to present and document records in accordance with program standards

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17850

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Frequently asked questions

New York City’s demand for housing case managers remains robust due to high housing insecurity rates. Competition varies by agency size and funding. Candidates with CASAC-T certification and experience in substance abuse recovery typically stand out, especially in nonprofits like Services For The Underserved.

Housing Case Managers help clients build daily living skills and coping strategies while coordinating housing referrals and assessments. In NYC, this role is critical for bridging services funded by OASAS, ensuring individuals in recovery receive stable housing and community reintegration support.

Holding a CASAC-T certification, especially combined with a bachelor’s degree, significantly boosts employability in New York’s social service field. This credential aligns with state regulations for substance abuse programs, making candidates preferred for roles like the one at Services For The Underserved.

This position entails a mix of weekday and weekend shifts, including some late afternoons to evenings. For example, days off fall on Sundays and Mondays, while Tuesday through Saturday involve various 8am to 8pm shifts, reflecting the program’s need to accommodate clients’ schedules.

The role offers a competitive annual salary between $50,000 and $51,500.10, reflecting the specialized skills required in housing case management and substance abuse recovery services within the NYC nonprofit sector.

S:US emphasizes respect, integrity, and continuous improvement in its team culture. Housing Case Managers are encouraged to maximize client potential while fostering a supportive environment, aligning their casework with these foundational principles.

This role requires managing caseloads in OASAS-funded programs, focusing on early recovery needs and skill development. The combination of clinical supervision, group facilitation, and housing assessments creates a multifaceted job that prioritizes holistic client support.

NYC’s dense population and complex social services landscape demand adept navigation of housing resources and client needs. Case Managers must balance paperwork, client crises, and coordination with numerous agencies, making strong organizational and interpersonal skills essential.

Experienced Housing Case Managers can advance to supervisory or program coordinator roles, especially with certifications like CASAC-T and additional education. Leadership positions increasingly require expertise in managing multi-disciplinary teams and program development.

The position integrates case management with substance abuse recovery by offering tailored support in coping mechanisms and daily living skills. This synergy helps clients stabilize housing situations while progressing through early recovery stages under consistent clinical guidance.

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