Risevoic
Greeter / Counter Desk Attendant
Company : Bowlero
Location : Vernon Hills, IL, 60061
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $16 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Related Jobs
Rosemont, IL
Top trending job titles hiring now
Popular Searches for Desk Attendant
Frequently asked questions
Vernon Hills offers a unique blend of suburban charm and busy retail spots, affecting customer flow at Bowlero. Compared to Chicago, the pace is steadier, allowing more personalized guest interactions. Pay rates and local competition are moderate, making it an appealing spot for those seeking part-time entertainment roles nearby.
Handling peak times during weekend evenings and holidays can test multitasking skills, especially managing waitlists and equipment allocation. Being attentive to guest needs while coordinating with maintenance for equipment malfunctions requires quick thinking and calm communication to maintain a seamless experience.
Showcasing excellent phone etiquette, friendliness, and experience with point-of-sale systems can boost your candidacy. Emphasize your ability to manage guest flow efficiently and resolve minor issues, reflecting the dynamic environment of a busy bowling entertainment center like Bowlero.
Starting as a Greeter opens doors to roles in customer service management, event coordination, or even technical support for gaming equipment. Bowlero's expansive entertainment network encourages internal mobility, rewarding proactive employees eager to advance in hospitality or operations.
Greeters serve as the initial touchpoint, setting a friendly tone that aligns with Bowlero’s lively atmosphere. Their role in managing queues, equipment, and customer queries ensures smooth play sessions, directly impacting guest satisfaction and retention in a competitive entertainment market.
Unlike conventional hospitality roles, this position blends guest interaction with operational tasks like lane assignment and equipment checks in a vibrant entertainment setting. The perks such as free bowling and discounted food add unique lifestyle benefits not commonly found in typical attendant jobs.
Earning between $15 to $16 per hour, this role offers competitive pay within the local entertainment and hospitality sectors. Coupled with performance incentives and substantial discounts, it creates an attractive compensation package for part-time workers in Vernon Hills.
While a high school diploma or equivalent is typical, prior hospitality experience and strong communication skills are highly valued. Certifications related to customer service or cash handling can enhance prospects, especially given the role’s POS system and cash control responsibilities.
Evening and night shifts dominate, with weekends in demand to align with peak entertainment hours. This schedule suits those preferring flexible, part-time work that complements daytime commitments, though it requires adaptability to busy social periods.
Bowlero has streamlined communication channels for promptly notifying mechanics about pinspotter or pinsetter issues. Attendants log malfunctions accurately, minimizing downtime and ensuring guests experience uninterrupted games, reflecting a well-organized maintenance protocol.