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Highgate

Breakfast Attendant

Company : Highgate

Location : Ontario, CA, 91764

Job Type : Full Time / Part Time

Date Posted : 8 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Residence Inn Ontario

2025 Convention Ctr WayOntario, CA 91764

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
  • Greet and seat guests at appropriate tables in a timely manner
  • Ensure quality control of menus with regard to cleanliness and appearance
  • Clear clean and reset tables/hotel spaces per client request or management instruction
  • Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
  • Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
  • Communicate with all departments regarding in house VIPs
  • Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
  • Have a complete knowledge of standards of service for receiving a room service order
  • Have a thorough knowledge of menus and current specials in all applicable departments
  • Carry out cashiering functions in closing checks and end of shift paperwork
  • Perform opening and closing procedures and side work duties according to station rotation assignment
  • Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
  • Perform any other duties or attend meetings as requested by management
  • Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel

Qualifications

  • Ability to perform job function with attention to detail speed and accuracy
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
  • Must be able to obtain and provide Food Handlers card as required by city/county/state
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Ability to handle stressful situations in a calm professional manner
  • Understanding of hotel products and guest services
  • Ability to communicate professionally when answering phones and speaking with guests and team members
  • Demonstrates a positive attitude and a desire to be of service to others
  • Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
  • Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

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Frequently asked questions

At Highgate’s Residence Inn Ontario, Breakfast Attendants skillfully combine warm guest greetings and seating with efficient maintenance of the breakfast area. This dual focus ensures guests enjoy a seamless, courteous dining experience while the space remains clean, stocked, and inviting throughout service hours.

Starting as a Breakfast Attendant at Highgate opens pathways to roles in food service management or guest relations, thanks to exposure to hospitality best practices, guest interaction, and operational workflows. Highgate’s extensive portfolio gives employees opportunities to expand skills across diverse hotel brands.

Candidates with a food handler’s card, responsible alcohol service certification, and prior hospitality or food service experience tend to be preferred. Strong communication skills, attention to detail, and flexibility to work varied shifts align well with Ontario’s hospitality standards and guest expectations.

Part-time breakfast attendant roles in Ontario appeal to those seeking flexible hours or entry-level hospitality jobs. Expect duties including guest seating, food replenishment, and maintaining cleanliness, with schedules often covering early mornings and weekends to match busy breakfast service times.

Ontario’s hospitality industry offers steady openings for breakfast station roles due to its proximity to convention centers and travel hubs. While competition exists, demand remains consistent because of tourism and business travel, making it a favorable market for candidates with hospitality experience.

Yes, Ontario mandates a valid food handler’s card for food attendants, including breakfast roles, to ensure compliance with health and safety standards. Additionally, if serving alcohol, employees must complete a responsible beverage service training recognized in California.

Hourly wages for Breakfast Attendants in Ontario typically range from $14 to $18, depending on experience. At Highgate, compensation aligns with competitive hospitality standards, often supplemented by potential shift differentials for early mornings or weekend hours.

Highgate’s global presence and focus on innovation provide employees with exposure to diverse hotel brands and practices. Breakfast Attendants benefit from structured training, clear performance standards, and opportunities to engage with seasoned hospitality professionals in a supportive environment.

Beyond typical duties, Highgate’s Breakfast Attendants are expected to craft specialty coffee and tea drinks, assist in beverage service including cocktails, and actively communicate about VIP guests and hotel amenities, reflecting the company’s emphasis on elevated guest experiences.

In this setting, the Breakfast Attendant not only manages food service but also handles guest seating, menu presentation, and cashiering functions. This blend of responsibilities demands attentiveness to both hospitality etiquette and operational accuracy, making it more dynamic than a standard dining attendant role.

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