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Accounting Coordinator
Company : Omni Amelia Island Resort
Location : Hot Springs, VA, 24445
Job Type : Full Time / Part Time
Date Posted : 2 January 2026
Location
The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
- To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes.
Responsibilities
Essential Functions:
- Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions
- Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges.
- Manage credit files and ensure proper credit procedures are followed.
- Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts.
- Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
- Ensure weekly account receivable analysis is sent to corporate accounting.
- Forward group advance deposits received by accounting to reservations for posting.
- Handle all customer inquiries in a timely, efficient manner.
- Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
- Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
- Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing.
- Maintain open communication with all departments.
- Manage neat and organized billing files
Hotel Specific Essential Functions:
- Act as back up to Member and Group Billing staff
- Create PZ accounts for Guests of Members, PM accounts for definite catering functions
- Construct Group Bills and send to Conference services and clients
- Submit Credit Card authorizations on MyCheck portal
- Post check deposits and ensure proper deposit is received in advance of arrival
- Assist and Manage Group billing activities
- Other duties as assigned
- Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine,
- Delphi
- Opera
- Resort Suite
Working Environment:
- Interior of hotel, in normal office conditions.
Qualifications
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
Accounting Coordinators in Hot Springs often resolve guest billing issues by auditing charges against reservations, collaborating with front desk and banquet teams, and ensuring compliance with hospitality billing standards. Their role demands accuracy and prompt follow-up to maintain guest satisfaction in resort environments like Omni Amelia Island.
Proficiency with systems such as Delphi, Opera, and Resort Suite is highly valued for this position. Familiarity with these hospitality-focused accounting platforms helps streamline billing, credit management, and reporting, which are key responsibilities at Omni Amelia Island Resort.
Progression may lead to roles like Accounting Supervisor, Financial Coordinator, or Corporate Accounting Manager. Developing expertise in hospitality accounting procedures and mastering billing software can open doors to managerial positions within hotel chains or broader financial operations.
The Allegheny Mountains area, including Hot Springs, has moderate demand for accounting professionals in hospitality due to resort tourism. While competition exists, candidates with specialized resort billing experience and knowledge of local hospitality accounting practices stand out.
It's often assumed the role only involves basic data entry, but it actually requires auditing complex billing scenarios, managing credit files, and coordinating communication between departments to ensure flawless financial operations and guest satisfaction.
Omni Amelia Island Resort emphasizes comprehensive training and mentoring, fostering a culture of respect and empowerment. Accounting Coordinators benefit from hands-on learning with industry-specific software and continuous development aligned with hospitality financial standards.
Accounting Coordinators in Hot Springs typically earn between $42,000 and $54,000 annually, depending on experience and specific resort responsibilities. This reflects regional cost of living and the specialized nature of hospitality accounting roles.
Omni Amelia Island Resort promotes a dynamic environment emphasizing guest service excellence and employee empowerment. Coordinators enjoy a supportive atmosphere with clear SOPs and open interdepartmental communication, fostering both professional growth and operational accuracy.
They must accurately audit event charges, coordinate with conference services, and ensure timely billing with complete backup documentation. Handling last-minute changes and verifying deposits require attention to detail and strong organizational skills to meet Omni’s high standards.
Understanding the regional tourism patterns and guest expectations in Hot Springs helps coordinators anticipate billing nuances and seasonal demand fluctuations. This insight aids in proactive account receivable management and enhances collaboration with local vendors and departments.