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Concessions Food Runner | Part-Time | Benchmark International Arena
Company : Dallas Convention Center
Location : Tampa, FL, 33602
Job Type : Part Time
Date Posted : 6 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Concessions Food Runner is responsible for supporting concession operations by ensuring timely delivery of food, beverages, and supplies between storage areas, kitchens, and concession stands. This role is critical for maintaining efficient service during events and ensuring all stands are stocked and operational.
This role pays an hourly rate of $17.00-$17.50
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
From 2011-2013, Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida.
With a wide array of venue throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena, Florida's premier entertainment venue and home of the three-time Stanley Cup champion, the Tampa Bay Lightning.
Boasting unique features like lightning-throwing Tesla coils, the 11,000 square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual, 105-rank digital pipe organ, Amalie Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.
Responsibilities
- Ensure timely and accurate delivery of food and beverage orders from kitchen and warehouse areas to concessions locations
- Maintain cleanliness and organization of food pickup and delivery stations
- Communicate effectively with kitchen staff and concessions attendants to coordinate order readiness and resolve any discrepancies
- Verify order accuracy and presentation before delivery to ensure quality standards are met
- Assist with restocking supplies and condiments at concession stands as needed
- Follow all food safety and sanitation guidelines in accordance with health regulations
- Provide courteous and efficient customer service, addressing guest inquiries or concerns promptly
- Support concession operations during peak hours by helping with basic prep, packaging, or cashier duties when required
- Monitor and report any equipment malfunctions or safety hazards to supervisors
- Uphold venue policies and contribute to a positive guest experience through professional conduct and teamwork
Qualifications
- High school diploma or equivalent preferred
- Must be 18 or over
- Three or more months’ experience in food service industry preferred
- Previous cash handling experience preferred. Must be able to operate POS.
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Handling fast-paced food delivery during large events demands quick coordination with kitchen staff and concession stands. You may encounter unexpected order changes or equipment issues that require prompt communication and problem-solving to ensure guests receive their food without delay.
Tampa’s entertainment scene, especially at venues like Benchmark International Arena, offers a vibrant environment with high event frequency. Compared to other cities, the work pace can be intense during hockey games or concerts, but it also provides dynamic shifts and opportunities to engage with diverse crowds.
Strong communication and multitasking abilities are vital, along with basic cash handling and POS operation knowledge. Being organized and attentive to food safety standards helps maintain smooth concession stand operations and enhances the guest experience.
Dallas Convention Center’s commitment to inclusivity and professionalism shapes a welcoming work atmosphere. Food runners are encouraged to engage positively with guests and colleagues, fostering teamwork and delivering a high-quality hospitality experience consistent with Oak View Group’s standards.
The hourly wage ranges between $17.00 and $17.50, reflecting competitive pay for part-time food service roles in Tampa’s event venues. This aligns with local living costs and the job’s demand during high-attendance events, offering steady income with additional benefits like 401(k) matching.
While a high school diploma is preferred, prior food service experience and cash handling skills are highly advantageous. Tampa employers often value familiarity with POS systems and basic food safety knowledge, which supports compliance with health regulations in busy venues.
The arena’s large-scale upgrades, like the Budweiser Biergarten and expansive event spaces, increase foot traffic and order volume. This demands efficient delivery routes and seamless coordination to manage multiple concession points without compromising speed or quality.
There’s growing demand for flexible, reliable part-time staff in Tampa due to a surge in live events post-pandemic. Employers prioritize candidates who can adapt to variable schedules and maintain high service levels during peak hours, reflecting an evolving labor market.
Dallas Convention Center emphasizes premium hospitality and inclusivity, which translates to a more structured, guest-focused approach. Food runners here are part of a larger team dedicated to enhancing the entertainment experience, often with access to ongoing training and benefits.
Tampa’s traffic patterns and event scheduling mean peak hours can affect commute times significantly. Candidates should plan their routes ahead, especially during major games or concerts, to ensure punctuality and reduce stress associated with venue access.