Risevoic
Program Manager - Supported Living
Company : ResCare Community Living
Location : Evansville, IN, 47714
Job Type : Full Time
Date Posted : 6 January 2026
Our Company
ResCare Community Living
Overview
The Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance, promotes a positive organizational culture, and upholds the agency’s mission and values. Working closely with the Executive Director and leadership team, the Program Manager leads staff, coordinates individualized supports, ensures quality outcomes, manages risk, and supports strategic initiatives, census development, and operational growth.
Responsibilities
- Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care.
- Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development.
- Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance.
- Ensure adherence to safety, health, licensing, and regulatory standards in all program environments.
- Act as a liaison among individuals served, families, guardians, community partners, and internal departments to coordinate care and service delivery.
- Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements.
- Collaborate with leadership to develop and implement budgets, monitor census forecasts, meet financial targets, and manage claims authorization.
- Provide on-call support and respond to crises within the region to ensure continuity and quality of services.
- Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes.
- Represent the agency in professional meetings and community forums, promoting growth, public relations, and new business development.
- Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment, staff retention, census, and service expansion.
- Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines.
- Assist in developing and maintaining timely, transparent communication across program and leadership teams.
- Collaborate with the Executive Director and leadership team to support strategic goals, mitigate operational risks, and enhance service delivery.
- Other duties as assigned.
Qualifications
- Bachelor’s degree in human services, social work, psychology, or a related field required.
- A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD), or in a related human services discipline.
- Preferred: Experience in a supervisory, leadership, or program management role within the human services or disability services field.
- Valid driver’s license
- Ability to communicate verbally and in writing.
- Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours
- Must be able to travel between service sites, staying overnight as necessary.
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $65,000.00 / Year
Indianapolis, IN
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Frequently asked questions
Evansville’s market for program managers in supported living shows moderate competition due to steady demand for developmental disability services. Candidates with supervisory experience and local knowledge often stand out, as agencies like ResCare Community Living prioritize regional expertise and compliance familiarity.
Certifications like CPR/First Aid, behavioral health credentials, and leadership training tailored to intellectual and developmental disabilities enhance a program manager’s qualifications. Indiana employers value continuous education in regulatory compliance and person-centered care methodologies to meet statewide standards.
This role demands managing residential service delivery with a strong emphasis on regulatory adherence and individualized support planning. Unlike broader program management jobs, it requires hands-on oversight of community living environments and crisis response, ensuring quality outcomes for individuals with developmental disabilities.
Advancement often leads to senior program management or executive leadership roles within human services organizations. Gaining expertise in compliance, strategic growth, and cross-departmental collaboration paves the way for broader operational oversight or specialization in disability-focused program development.
Effective communication, risk management skills, and the ability to foster a positive organizational culture are essential. This position demands proactive problem-solving, staff mentorship, and adaptability to dynamic regulatory environments impacting supported living services.
ResCare emphasizes a holistic approach, integrating community partnerships and data-driven growth strategies. Their focus on staff development and transparent communication sets a culture that supports both operational excellence and innovative service delivery in supported living.
Navigating local regulatory requirements and coordinating with diverse stakeholders presents complexity. Additionally, maintaining continuous service quality across multiple residential sites demands strong crisis management skills and the ability to implement corrective plans swiftly.
In Evansville, the annual salary typically centers around $65,000 for this role, reflecting regional cost of living and the specialized nature of supporting individuals with developmental disabilities. Compensation may vary with experience, education, and supervisory responsibilities.
Commuting is manageable given Evansville’s size, but frequent travel between residential sites is expected. Candidates should be prepared for occasional overnight stays and flexible scheduling to address emergent needs across the service area.
Keywords like 'program manager healthcare,' 'program support specialist,' and 'program coordinator/manager' resonate strongly, highlighting leadership in non-technical, healthcare-related management roles centered on service delivery and community integration.