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Medical Front Office - Office Assistant
Company : Select Medical
Location : Hanover, PA, 17331-1857
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Overview
At Select Physical Therapy, we believe in the power of exceptional customer service, and our office assistant excels at delivering just that. Join our team and become a part of our dynamic and patient-focused culture, where every individual is encouraged to thrive and make a difference.
Office Assistant Job Summary - To maintain the overall appearance of the center and assist front desk staff with administrative tasks.
Position: Medical Front Office - Office Assistant - Float
Location: Hanover, PA
Type of Employment: Per Diem/PRN **Hours are not guaranteed**
Schedule: Weekdays (Hours Vary as needed)
Compensation: Starting at $15/hr pending experience
** Mainly covering the Hanover Market (Hanover, Spring Grove, South Hanover, New Oxford, and Littlestown.) and surrounding areas.**
Responsibilities
Essential Functions
- Answer and direct telephone calls, schedule, and coordinate patient appointments
- Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
- Prepare patient intake forms prior to appointments to ensure timely service.
- Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
- Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center. As well as ensuring patient care materials are readily available and kept orderly.
- Ensuring compliance with healthcare regulations and company policies
- Assist Patient Service Specialist with faxing and filing as needed
- Maintain inventory and stock new inventory
- Keep all linens and restroom products fully stocked
- Maintain disinfectant spray bottles for gym for patients and members
Qualifications
Minimum Qualifications:
- High School Diploma or GED
Preferred Qualifications:
- Health care experience
- 1 year of front desk experience
Required Skills/Abilities:
- Good organizational skills
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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Frequently asked questions
In Hanover, PA, Medical Front Office positions often emphasize flexibility due to per diem schedules and covering multiple nearby towns like Spring Grove and Littlestown. Compared to larger cities, the role may involve more community interaction and multitasking across administrative and patient care support.
Hanover’s medical offices adhere strictly to Pennsylvania's healthcare compliance standards. While certifications like CPR or HIPAA training aren't always mandatory, familiarity with state-specific patient privacy laws and EMR systems is highly valued by employers such as Select Medical.
Strong organizational abilities combined with proficient communication skills are crucial, especially for managing patient records and appointment scheduling efficiently. Familiarity with electronic medical records (EMR) and multitasking in fast-paced patient environments sets candidates apart.
Starting as a front office assistant opens pathways to specialized roles like medical billing, patient coordination, or healthcare administration. Gaining experience in EMR management and patient interaction boosts prospects for positions with greater responsibility within clinics or hospitals.
Select Medical emphasizes exceptional customer service, so their office assistants play a key role in creating welcoming environments, ensuring smooth patient flow, and maintaining clinic cleanliness. This aligns with their commitment to fostering a positive experience for patients and staff.
Select Medical offers per diem flexibility with varying weekday hours and values diversity and inclusion highly. Their assistants often support multiple locations within the Hanover region, engaging in both administrative tasks and maintaining a safe, orderly clinic environment.
A $15 hourly rate aligns well with per diem and entry-level medical front office roles in Hanover, considering the local cost of living. Pay may vary based on experience, but this wage is competitive for positions requiring front desk expertise and healthcare interaction.
Typically, roles like this focus on weekday coverage with variable hours depending on clinic demand. Per diem opportunities at Select Medical mainly cover weekdays, so weekend shifts are less common but can occasionally arise based on patient scheduling needs.
Balancing schedules and patient needs across several clinics requires adaptability and strong organizational skills. Handling diverse patient inquiries and maintaining consistent compliance with healthcare policies while moving between sites can test multitasking abilities.
While a high school diploma is the minimum, candidates with at least a year of front desk or healthcare experience tend to excel. Familiarity with medical terminology, patient intake processes, and EMR systems improves chances of success in this fast-paced environment.