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Patient Access Rep ll
Company : Catholic Health Initiatives
Location : Bryan, TX
Job Type : Full Time
Salary : 15-20.62 HOUR
Date Posted : 10 January 2026
Job Summary and Responsibilities
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services.
Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow.
Answers phone in pleasant manner and deals with patient needs expeditiously.
Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company.
Obtains referral information. Schedules surgeries, outpatient appointments and admissions.
Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records.
Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies.
Assists with training and supervision of staff, helping them develop performance goals and objectives.
Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services.
Job Requirements
Education
Required: High school graduate
Experience
Minimum 1 year clinic experience preferred
Skills
Required: Computer programs/EMR
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
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Frequently asked questions
In Bryan, TX, a Patient Access Rep Ll typically uses EMR systems to verify and update patient insurance details efficiently. This role ensures that all necessary insurance information is accurate to facilitate smooth billing and reduce claim denials, reflecting the healthcare standards local to Catholic Health Initiatives.
Daily activities include greeting patients warmly, directing them to appropriate departments, and managing appointment scheduling. The role demands strong communication skills to assist patients with insurance and billing inquiries, ensuring a seamless experience from arrival to checkout.
Many Patient Access Representatives move into supervisory or administrative roles with experience. Gaining proficiency in EMR systems and insurance processes can open paths toward patient access specialist or healthcare coordinator positions in facilities like Catholic Health Initiatives.
Highlighting expertise in EMR software, multitasking between clerical duties and patient communication, plus a compassionate approach toward vulnerable populations aligns well with Catholic Health Initiatives’ mission and enhances application strength.
Catholic Health Initiatives fosters a collaborative environment emphasizing continual staff training and community health advocacy. Patient Access Reps benefit from resources aimed at improving patient care workflows and professional growth within a large healthcare network.
Bryan’s healthcare sector shows steady demand for Patient Access Representatives due to population growth. While competition exists, candidates with clinic experience and EMR proficiency stand out, especially with organizations connected to CommonSpirit Health.
Typically, Patient Access Rep Ll positions in Bryan offer annual salaries between $32,000 and $40,000, depending on experience and certifications. This aligns with regional healthcare pay scales for entry to mid-level administrative roles.
While a high school diploma suffices, certifications like Certified Patient Access Representative (CPAR) or familiarity with local EMR platforms can boost employability and efficiency in Bryan-area clinics.
The workflow includes greeting patients promptly, verifying insurance and billing info via EMR, coordinating appointments and referrals, managing medical records, and assisting in clerical tasks, all tailored to uphold Catholic Health Initiatives’ compassionate care values.
Patient Access Reps at Catholic Health Initiatives play a vital part by ensuring patients understand available services and by facilitating access to care. This role supports the organization's mission to serve vulnerable populations and promote healthier communities in Bryan.