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Room Attendant
Company : Highgate
Location : Lake Mary, FL, 32746
Job Type : Full Time / Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Lake Mary offers moderate demand for room attendants, driven by its hospitality scene. While opportunities exist, candidates benefit from showcasing flexibility and attention to detail to stand out amid local competition for housekeeping positions.
Though formal certification isn’t mandatory, possessing hospitality safety or sanitation credentials can enhance a room attendant’s appeal in Lake Mary, FL. Employers value candidates with proven knowledge of cleaning protocols and guest service standards.
A room attendant typically manages guest room cleanliness, replenishes supplies, handles laundry removal, and reports maintenance issues. Attention to detail and efficient restocking are essential for maintaining smooth housekeeping operations.
Employers prioritize candidates who demonstrate strong communication, physical stamina, and the ability to work independently. Being courteous to guests and managing time effectively are also key traits for success as a room attendant.
Starting as a room attendant often opens pathways to supervisory roles, housekeeping management, or broader hospitality positions. Gaining experience in guest relations and operational tasks can pave the way for advancement.
While room attendants focus on guestroom upkeep, Highgate’s use of advanced revenue tools indirectly affects staffing and scheduling, ensuring optimal resource allocation. Attendants benefit from clear communication about occupancy trends influenced by these systems.
Highgate values adaptability and digital acumen in their room attendants, reflecting their innovative approach to hospitality. Candidates who embrace contemporary service standards and attention to detail align well with Highgate’s upscale portfolio.
Room attendants in Lake Mary generally earn between $12 and $15 per hour. Highgate, known for competitive compensation, likely offers wages in this range, possibly with additional benefits linked to their extensive hospitality network.
Given Lake Mary’s suburban layout, commute times can vary. Room attendants often prefer employers like Highgate with accessible locations, minimizing travel stress and supporting punctuality essential for shift-based hotel roles.
Seasonal peaks in Lake Mary’s hospitality sector typically increase demand for room attendants. Applicants may find more temporary or part-time openings during tourist influxes, making timing important when seeking employment.