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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Burke, VA, 22015
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $15.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Burke, VA has a steady demand for part-time service roles like Greeter / Counter Desk Attendant, especially in entertainment venues. Competition is moderate, with many applicants attracted by flexible evening and weekend shifts. Local candidates with hospitality experience often have an edge when applying to companies like Bowlero.
While no formal certifications are mandatory for desk attendants in Burke, VA, familiarity with POS systems and excellent customer service skills are highly valued. Additionally, meeting state age requirements for alcohol service is crucial, as many venues like Bowlero serve beverages during shifts.
A standout Greeter / Counter Desk Attendant blends approachability with multitasking skills—managing waitlists, operating POS systems, and offering basic guest assistance. Strong phone etiquette and the ability to stay calm during busy hours are vital for creating memorable first impressions.
Unlike dining or retail attendants, Greeters at Bowlero focus on managing entertainment-specific tasks such as assigning bowling lanes, tracking equipment availability, and coordinating with maintenance for pinsetter issues. Their role combines customer service with operational support unique to bowling venues.
Starting as a Greeter / Counter Desk Attendant offers foundational skills in customer interaction and operational management, paving the way for advancement to supervisory roles or specialized positions like event coordinator or floor manager within entertainment companies like Lucky Strike.
Bowlero emphasizes creating a vibrant atmosphere, combining friendly greetings with managing league preparations and arcade activities. This multifaceted approach ensures attendants contribute dynamically to guest satisfaction beyond standard front-desk duties.
Employees enjoy benefits such as complimentary bowling sessions, discounted arcade play at $1, 20% off event admissions, and half-price food and beverages. These perks foster a fun work environment while rewarding part-time staff for their contributions.
The position offers a competitive pay of $15.00 per hour, aligning with local part-time entertainment industry standards. Additional performance incentives and benefits may be available, enhancing the overall compensation package.
The role requires standing, walking, and occasional lifting in an energetic entertainment space. Attendants must be prepared for a fast-paced setting where bending and moving around the front desk area are routine, supporting seamless guest service.
Yes, flexibility for evening, night, and weekend shifts is often essential, as peak hours coincide with these times. Candidates willing to work these shifts typically have better chances of employment at places like Bowlero, where weekend foot traffic is high.