Risevoic
Guest Services Event Staff|Part-time| Nampa Civic Center
Company : Dallas Convention Center
Location : Nampa, ID, 83651
Job Type : Part Time
Date Posted : 11 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the facility. Responsibilities will include, but not be limited to ushering, ticket scanning, customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our guests safe and informed while still maintaining a fun and friendly atmosphere
This role will pay an hourly rate of $12 to $14.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- When doors open, welcome our guests with a great smile and helpful attitude
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our guests
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Be knowledgeable about facility emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people.
- Ability to stand for long periods of time.
- You must be able to maintain a POSITIVE attitude while handling difficult situations.
- Flexible schedule: Weekend and Evening/Night availability is needed.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Nampa's local event scene offers a unique blend of community-driven gatherings and regional festivals, making guest services roles here more personalized. Staff often engage closely with attendees, and the cost of living allows for competitive wages relative to other cities, creating a balanced work-life environment for part-time staff.
Nampa has seen a steady rise in part-time event staff openings, especially with venues like the Nampa Civic Center gaining popularity. This demand reflects the growing live entertainment sector in the region, providing ample flexibility for those seeking supplemental income through guest services roles.
Emphasize strong interpersonal communication, the ability to manage crowds efficiently, and adaptability to various tasks like ushering and ticket scanning. Highlighting prior hospitality experience and a positive attitude toward guest interaction can significantly boost your candidacy for these roles.
Yes, part-time guest services roles often serve as stepping stones to supervisory or management positions. Demonstrating reliability, leadership, and guest satisfaction can open doors to roles such as Guest Services Manager or Premium Guest Services Coordinator within venues or similar event centers.
Shifts usually involve welcoming guests with enthusiasm, scanning tickets accurately, guiding attendees to seats, and ensuring safety protocols are followed. Staff must stay alert to manage crowd flow and respond promptly to guest inquiries or concerns, creating a seamless event experience.
Dallas Convention Center integrates advanced training and diverse event exposure, offering staff opportunities to engage with a wider range of audiences. Their focus on premium hospitality services means guest service agents are empowered to deliver high-caliber experiences, enhancing career growth potential.
While core duties overlap, Dallas Convention Center's larger scale events may require guest service specialists to handle more complex crowd management and advanced ticket verification technologies. This setting demands higher adaptability and often involves collaboration with multiple event teams.
The role offers between $12 and $14 per hour, aligning with local market rates for event staff in Nampa. This pay reflects the responsibilities of guest interaction, safety enforcement, and ticket management, providing a competitive part-time income in the hospitality sector.
Formal certifications aren't typically required; however, possessing first aid or crowd management training can be advantageous. Local employers value candidates with a background in hospitality or customer service who demonstrate the ability to handle emergencies calmly and professionally.
Flexibility is key, with most shifts scheduled during evenings and weekends to align with event timings. This suits individuals balancing other commitments, as venues like the Nampa Civic Center accommodate part-time workers seeking variable hours in guest services.