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Client Executive 1 (Single Client)
Company : Sodexo
Location : Chapel Hill, NC, 27514
Job Type : Full Time
Date Posted : 11 January 2026
Role Overview
Relocation Offered! Great area that's close to the beach and the mountains of North Carolina.
Sodexo is seeking a Client Executive of Environmental Services in Chapel Hill, NC. This is a fast paced teaching hospital on the campus of University of North Carolina supporting a team of 260. The ideal candidate will support this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary and innovative services to our patients, customers and hospital employees in a variety of settings. UNC is an over 1000-bed facility in beautiful Chapel Hill, NC. It is a teaching facility with an average of 750 beds overseeing a management team of 14.
Looking for a high performer in the following areas:
Great communicator at all levels, great employee relations, listens to employees' concerns, and follows through. Capable of developing an inexperienced management team as well as holding them accountable for their performance. Excellent with time management, as it is a fast-paced environment. Team player, high energy. Knowledge of The Joint Commission Standards. Proven record of increasing patient satisfaction scores. Self-starter, innovator. The ability to speak Spanish would assist in managing this workforce.
Get to this site: https://www.uncmedicalcenter.org/uncmc/
Incentives
RelocationWhat You'll Do
- have Director level experience leading and managing a team and is a dynamic leader who develops and motivates a team to exceed the expectations of clients and customers;
- have Sodexo experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- have experience effectively managing projects within agreed upon timelines.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- are results and safety driven;
- have in-depth knowledge of housekeeping systems and procedures;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 5+ years previous custodial / housekeeping or similar management experience in an healthcare environment preferred.
- can manage and support an inclusive workforce.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years
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Frequently asked questions
Chapel Hill presents a moderately competitive market for Client Executive positions, especially within healthcare services like Sodexo. Candidates with healthcare management experience and bilingual skills, such as Spanish, tend to stand out due to the diverse workforce and high standards in hospital settings.
Employers in Chapel Hill, particularly in university hospital environments, favor candidates with certifications related to healthcare compliance and environmental services management. Familiarity with Joint Commission standards and experience in hospital housekeeping leadership are highly advantageous.
This position requires leadership over environmental services teams within a single client setting, focusing on patient satisfaction and regulatory compliance. Unlike broader client relations roles, it demands hands-on management of healthcare facility standards and team performance in a fast-paced hospital environment.
Strong communication across all employee levels, proven leadership in managing sanitation teams, and expertise in healthcare compliance standards are essential. Additionally, innovation in service delivery and the ability to mentor less experienced managers contribute significantly to career progression.
Daily tasks involve overseeing custodial teams, ensuring adherence to safety and hygiene protocols, analyzing patient satisfaction metrics, and collaborating with hospital committees. Time management is critical to balance operational demands and lead change initiatives effectively.
Sodexo emphasizes inclusivity and respect, fostering an environment where employee input is valued. This culture encourages Client Executives to lead with empathy, support diverse teams, and drive innovative solutions that align with Sodexo’s commitment to quality of life and community impact.
Sodexo expects Client Executives to be dynamic leaders who not only manage operational compliance but also inspire and develop teams. The role demands accountability, proactive problem-solving, and the ability to communicate effectively across various organizational levels.
In Chapel Hill, Client Executive 1 roles in healthcare typically offer between $65,000 and $80,000 annually, depending on experience and qualifications. Benefits such as medical coverage, 401(k) matching, and tuition reimbursement often supplement this salary range.
Challenges include balancing stringent cleanliness standards with rapid operational turnover, maintaining high patient satisfaction, and effectively leading a diverse workforce. The role also involves navigating complex compliance requirements while fostering team accountability and morale.
Sodexo’s Client Executive 1 focuses specifically on environmental and custodial services within healthcare, requiring specialized knowledge of hospital protocols and patient-centered service delivery. This contrasts with general client service roles that may prioritize sales or broader client management.