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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Mechanicsville, VA, 23111
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Mechanicsville's entertainment and hospitality sectors have seen steady growth, increasing demand for greeter and counter desk attendants. This makes positions at venues like Bowlero moderately competitive, with candidates often needing strong customer service skills and availability during evenings and weekends to stand out.
While formal certifications aren't mandatory for desk attendant roles in Mechanicsville, completing customer service or hospitality training programs can enhance your resume. Additionally, knowledge of state alcohol service laws is valuable due to minimum age requirements linked to serving alcohol at venues like Bowlero.
Mastering polite phone etiquette and quick POS system operation are vital skills. Additionally, being able to manage waitlists efficiently and communicate effectively with both guests and maintenance staff ensures smooth daily operations and a welcoming environment.
Yes, this role offers a solid foundation in customer service and operations within the entertainment industry. High performers at Bowlero may progress to supervisory or management roles, leveraging experience gained in guest interaction and event preparation.
Shifts often involve continuous guest interaction, managing equipment assignments, and handling sales transactions during busy evening and weekend periods. The pace can be brisk, requiring multitasking between welcoming guests, updating waitlists, and coordinating with maintenance teams.
Bowlero emphasizes creating a dynamic and engaging atmosphere, rewarding employees with perks like free bowling and discounted food. Their focus on performance incentives and a vibrant workplace culture distinguishes the experience compared to standard desk attendant roles.
Beyond standard hospitality perks, Bowlero offers valuable extras such as $1 arcade play and substantial discounts on food and events, enhancing job satisfaction and encouraging team camaraderie within the local branch.
Part-time greeter and desk attendant positions in Mechanicsville typically offer hourly wages between $11 and $14, reflecting local cost of living and industry standards for entry-level entertainment roles.
Yes, weekend shifts are often essential due to peak visitor times at entertainment centers like Bowlero. Candidates willing to work evenings and weekends usually have a competitive edge in securing these positions locally.
While sharing core customer service responsibilities, greeters at Bowlero uniquely blend guest interaction with operational tasks such as equipment assignment and league preparation, requiring versatility beyond typical dining or retail attendant duties.