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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Indianapolis, IN, 47933
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Indianapolis experiences a notable spike in seasonal retail hiring, especially for sales associates during peak shopping periods. Candidates often face moderate competition, but having strong customer engagement skills and flexibility with shifts can significantly boost hiring chances.
Commuting in Indianapolis can vary by neighborhood; downtown areas may have limited parking and busier traffic during holidays. Seasonal associates often benefit from carpooling or public transit options to avoid congestion during peak store hours.
Beyond cashiering, success hinges on proactive customer interaction, merchandise knowledge, and multitasking between stocking and floor presentation. Effective communication and adaptability to shifting roles are critical for standing out in this seasonal position.
Seasonal sales associates often transition into full-time retail management, merchandising, or customer service specialist roles. Experience with inventory handling and sales techniques can also open doors to supply chain or marketing support positions.
Candidates should be prepared for continuous standing, frequent lifting of up to 50 pounds, and climbing ladders. Physical stamina is essential to keep up with fast-paced store environments and to meet merchandising and stocking demands efficiently.
Kirkland’s emphasizes a customer-first approach, encouraging associates to actively engage shoppers and educate them about promotions and loyalty programs. This focus on personalized service helps differentiate their seasonal sales associates in the local retail market.
Kirkland’s provides targeted training that covers merchandising, point-of-sale systems, and customer engagement strategies. Seasonal associates are equipped to manage both physical and digital shopper interactions, ensuring a seamless omnichannel experience.
In Indianapolis, Seasonal Sales Associates typically earn between $11 and $15 per hour, depending on experience and store demand. Part-time schedules during peak seasons can include holiday premium pay, enhancing overall earnings.
Most seasonal sales positions in Indianapolis are part-time to accommodate fluctuating retail demand. However, some employers offer full-time hours during peak holidays to ensure adequate floor coverage and support increased customer traffic.
Seasonal retail stocking associates focus heavily on inventory management, restocking shelves, and maintaining stockroom organization. In contrast, seasonal sales associates balance customer interaction with merchandising and cashier duties, blending sales with operational tasks.