Program Manager
Company : Adoration Home Health & Hospice
Location : Abilene, TX, 79602
Job Type : Full Time
Date Posted : 29 December 2025
Our Company
ResCare Community Living
Overview
The Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance, promotes a positive organizational culture, and upholds the agency’s mission and values. Working closely with the Executive Director and leadership team, the Program Manager leads staff, coordinates individualized supports, ensures quality outcomes, manages risk, and supports strategic initiatives, census development, and operational growth.
Responsibilities
- Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care.
- Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development.
- Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance.
- Ensure adherence to safety, health, licensing, and regulatory standards in all program environments.
- Act as a liaison among individuals served, families, guardians, community partners, and internal departments to coordinate care and service delivery.
- Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements.
- Collaborate with leadership to develop and implement budgets, monitor census forecasts, meet financial targets, and manage claims authorization.
- Provide on-call support and respond to crises within the region to ensure continuity and quality of services.
- Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes.
- Represent the agency in professional meetings and community forums, promoting growth, public relations, and new business development.
- Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment, staff retention, census, and service expansion.
- Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines.
- Assist in developing and maintaining timely, transparent communication across program and leadership teams.
- Collaborate with the Executive Director and leadership team to support strategic goals, mitigate operational risks, and enhance service delivery.
- Other duties as assigned.
Qualifications
- Bachelor’s degree in human services, social work, psychology, or a related field required.
- A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD), or in a related human services discipline.
- Preferred: Experience in a supervisory, leadership, or program management role within the human services or disability services field.
- Valid driver’s license
- Ability to communicate verbally and in writing.
- Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours
- Must be able to travel between service sites, staying overnight as necessary.
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $26.92 / YearRelated Jobs
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Frequently asked questions
In Abilene, Program positions must skillfully integrate strict regulatory standards with individualized support, ensuring safety and quality. This balance is crucial for developmental disability services, where compliance safeguards clients' rights while fostering dignity through tailored care approaches.
Program roles in Texas often navigate staffing complexities, resource allocation, and crisis management. Leading diverse teams across multiple sites requires exceptional communication, adaptability, and a deep understanding of regulatory frameworks impacting developmental disability programs.
Candidates excelling in supervisory Program roles demonstrate strong organizational aptitude, effective coaching strategies, and proficiency in compliance monitoring. Their ability to foster team development and coordinate multi-site service delivery aligns with Adoration's mission-driven culture.
Yes, Adoration fosters career advancement by engaging Program staff in strategic planning and leadership forums. Employees gain exposure to community partnership building and operational growth initiatives, enhancing their managerial expertise within a supportive healthcare environment.
Adoration’s Program role emphasizes integration of person-centered planning with rigorous operational oversight. Unlike generic positions, it demands proactive crisis response, budget collaboration, and active participation in agency-wide policy development, reinforcing a holistic leadership approach.
Abilene’s market shows a moderate but steady need for Program professionals skilled in human services, reflecting regional investments in disability support programs. Candidates with supervisory experience in compliance and community engagement find favorable hiring prospects.
While a bachelor’s degree is fundamental, certifications such as CPR, First Aid, or specialized disability service credentials can enhance a Program manager’s profile in Abilene. These qualifications support compliance and emergency preparedness valued by local employers.
Program managers at Adoration Home Health & Hospice in Abilene typically earn around $26.92 per hour. This rate reflects the regional wage standards for human services managerial roles, balancing competitive compensation with community-focused mission work.
The Program position involves spearheading corrective action plans, conducting thorough audits, and coordinating with leadership to address service gaps. This proactive stance on risk management fosters a culture of quality and accountability within Adoration’s residential services.
Program managers at Adoration collaborate with local families, guardians, healthcare providers, and social service agencies. These partnerships enhance coordinated care efforts and promote resource sharing, which is vital for advancing developmental disability support in the Abilene community.