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Roche Bros.

Store Team Member

Company : Roche Bros.

Location : Somerville, MA, 02144

Job Type : Full Time / Part Time

Date Posted : 25 December 2025

Overview

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.

Minimum Qualifications

  • Must be 16 years of age; (18 to use compactor)
  • Complete training in the grocery operation.
  • Ability to prioritize work load and have sense of urgency.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a scheduled based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Greet assist and thank customers in a prompt, courteous and friendly manner.
  • Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
  • Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Receive and unload deliveries, check for accuracy, and store product in designated area.
  • Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
  • Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
  • Help to keep the department merchandised in accordance with the needs of the community.
  • Return all overstock to stockroom in an organized manner.
  • Perform price changes when necessary.
  • Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
  • Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
  • Exercise proper safety practices when lifting or moving product or using equipment and tools.
  •  

Secondary Job Functions:

  • Assisting the front end with bagging at busy times.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Properly dispose of trash.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.

1-33% (O) Occasionally

Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.

34-66% (F) Frequently

Standing on title or concrete, reaching at waist or overhead, seeing and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and hazardous equipment (mechanical moving parts).

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

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Frequently asked questions

Working as a Store Team Member at Roche Bros. involves a mix of standing, lifting up to 50 lbs frequently, and occasional tasks like climbing or pushing heavy loads. The role requires stamina and attention to safety, especially in managing equipment like pallet jacks and maintaining clean, organized displays.

Entry-level Store Team Members in Somerville often advance by mastering merchandise handling and customer service skills. With experience, opportunities may arise in team leadership or specialized roles, especially within grocery chains like Roche Bros., where teamwork and operational expertise are highly valued.

Somerville’s busy retail environment means Store Team Members face fast-paced stocking and customer interactions. Handling deliveries, maintaining product freshness, and adapting to frequent safety protocols are crucial, especially given the store's emphasis on teamwork and community-oriented service.

Roche Bros. trains Store Team Members to monitor cooler temperatures, rotate stock using FIFO methods, and report any refrigeration issues promptly. This attention to detail helps keep products fresh and ensures compliance with sanitation and safety practices within the Somerville store.

Roche Bros. in Somerville emphasizes team-oriented values and a strong community connection during hiring. Applicants can expect a focus on customer service aptitude and adaptability to local store rhythms, which may differ from other areas with varying customer demographics or store sizes.

Store Team Members at Roche Bros. in Somerville earn between $15.00 and $17.90 per hour, reflecting Massachusetts’ pay transparency standards. This range accounts for experience, training completion, and the physical demands of maintaining efficient store operations.

Somerville’s retail roles often demand quicker adaptation to high customer traffic and diverse community needs. Store Team Members here may experience a more dynamic pace and stronger emphasis on team collaboration, influenced by the city’s urban environment and competitive grocery market.

Key skills include effective communication in English, ability to prioritize tasks swiftly, and physical stamina for stocking and equipment handling. Familiarity with safety protocols and customer-friendly attitudes help team members thrive in Roche Bros.’ community-focused Somerville stores.

At Roche Bros., fostering high associate morale is a priority. In Somerville stores, management promotes respectful, supportive teamwork, encouraging Store Team Members to contribute ideas and maintain a positive work environment aligning with company values.

New hires undergo comprehensive grocery operations training within 30 days, including e-learning modules and on-the-floor practice. This ensures Store Team Members in Somerville are well-prepared to manage stocking, customer service, and safety responsibilities efficiently.

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