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Room Attendant
Company : Highgate
Location : Miami Beach, FL, 33140
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Hotel Continental Tapestry by Hilton Miami Beach, FL
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Miami Beach has a steady demand for room attendants, especially given its vibrant hospitality sector. Employers like Highgate often seek reliable candidates to maintain high cleanliness standards in hotels, making it a promising area to find opportunities within this role.
While formal certifications aren't mandatory for a room attendant in Miami Beach, knowledge of local health and safety regulations is beneficial. Some hotels may offer on-the-job training to align with regional hospitality standards and guest expectations.
Room attendants typically need to handle tasks like lifting up to 50 pounds and standing for long periods. Physical stamina and the ability to move swiftly through multiple guest rooms during a shift are essential to meet the role's demands.
Starting as a room attendant can open pathways to supervisory or management roles in housekeeping or broader hotel operations. Demonstrating reliability, attention to detail, and excellent guest service often helps employees progress internally.
Highgate emphasizes a seamless guest experience by integrating advanced revenue management tools and digital solutions. Room attendants here are expected to uphold these high standards, ensuring rooms are impeccably maintained and any maintenance issues are promptly reported.
Highgate provides comprehensive resources, including well-stocked housekeeping carts and clear communication channels with supervisors. This support helps room attendants efficiently manage supplies and address guest needs promptly, enhancing overall satisfaction.
Room attendants in Miami Beach typically earn hourly wages ranging from $13 to $17, depending on experience and hotel standards. Highgate’s roles often align with competitive local rates, reflecting the company’s commitment to fair compensation.
Room attendants focus on guest room cleanliness and comfort, whereas stockroom attendants manage inventory and supplies, and dining facility attendants ensure cleanliness and service in eating areas. Each role requires distinct skills but shares a customer service focus.
While the core duties remain similar, some hotels may assign additional tasks like managing lost and found items or assisting with laundry services. Titles like 'housekeeping room attendant' might also encompass responsibilities that differ slightly depending on the establishment.
Generally, 'room attendant' and 'housekeeper' are used interchangeably. However, some hotels might differentiate by reserving 'housekeeper' for those overseeing multiple rooms or areas, while 'room attendant' focuses strictly on individual room upkeep.