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Omni Amelia Island Resort

Housekeeping Office Coordinator

Company : Omni Amelia Island Resort

Location : Paradise Valley, AZ, 85253

Job Type : Full Time / Part Time

Date Posted : 12 January 2026

Location

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.

Responsibilities

  • Open and close Housekeeping Department daily. 
  • Maintain Lost and Found records. 
  • Dispatch all calls to appropriate discipline. 
  • Communicate effectively with all departments, including engineering. 
  • Update Synergy request. 
  • Respond to all phone calls/ requests from guests and other departments. 
  • Monitor computer system. 
  • Maintain clear and efficient communication with the Front Desk. 
  • Maintain cleanliness and organization in department. 
  • Walk the floors and inspect guest rooms.

Qualifications

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written. 
  • Must possess basic computational ability. 
  • Must possess computer skills.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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Frequently asked questions

In this role, coordinating housekeeping staff and managing office tasks ensures smooth daily operations at Omni Amelia Island Resort. The position demands precise communication across departments, efficient task dispatch, and maintaining organization, all vital for enhancing guest satisfaction and internal workflows.

Proficiency in communication, computer literacy, and multitasking stands out in Paradise Valley hospitality roles. Demonstrating ability to manage housekeeping assignments and liaise effectively with departments reflects the skills valued for this position in the upscale resort environment.

This role often serves as a gateway to supervisory or managerial positions in housekeeping or broader hotel operations. Gaining experience in coordination and departmental communication can propel advancement toward leadership roles within luxury resorts or hotel chains.

Salaries for this role in Paradise Valley generally range between $38,000 and $48,000 annually, influenced by resort prestige and candidate experience. Competitive pay reflects the responsibilities in maintaining high standards within luxury hospitality settings.

Omni Amelia Island Resort emphasizes a blend of traditional luxury and modern hospitality, making coordination roles more dynamic. The resort's diverse amenities and high guest expectations require the coordinator to manage complex workflows and maintain impeccable service quality.

At Omni Amelia Island Resort, coordinators engage with a culturally rich environment inspired by Andalusian architecture and Moroccan influences. This distinctive setting enriches the role, blending operational duties with a vibrant guest experience unmatched in typical hotel environments.

Paradise Valley's luxury resort market is expanding, increasing need for skilled housekeeping coordinators. Tourism growth and local hospitality investments fuel this demand, making timing favorable for professionals seeking to join the sector in this affluent Arizona locale.

Paradise Valley's spread-out geography and moderate traffic generally allow manageable commutes. However, proximity to Phoenix and Scottsdale might affect travel times during peak hours, so candidates often consider location carefully to balance work-life convenience.

Managing diverse housekeeping teams, handling real-time guest requests, and coordinating interdepartmental communication amidst tight schedules are common challenges. Success hinges on adaptability, problem-solving, and maintaining meticulous organizational standards.

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