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Patient Services Manager 2
Company : Sodexo
Location : West Chester, OH, 45069
Job Type : Full Time
Date Posted : 14 January 2026
Role Overview
Sodexo is seeking a Patient Food Service Manager at UCHealth - West Chester Hospital in West Chester, OH. This strategic food service leader will direct and manage the patient feeding operations at this hospital. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.
What You'll Do
- lead the daily operations of patient room service dining program
- manage, schedule and train frontline team and supervisors
- coordinate department safety and sanitation
- ensure operating standards meet and exceed benchmarks
- engage with employees and promote an inclusive culture
- rounding with patients and nurses to promote and improve patient satisfaction
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- management experience in the food service industry
- experience leading a team in a kitchen environment and enforcing safety & sanitation protocols
- natural ability to lead and build teams and foster engagement
- a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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Frequently asked questions
This position uniquely combines leadership of patient feeding operations with direct collaboration alongside nursing staff, emphasizing patient satisfaction and team engagement. Unlike typical food service roles, it requires strategic oversight of a hospital dining program, ensuring compliance with medical facility standards in West Chester's healthcare environment.
Effective communication, team mentorship, and fostering an inclusive workplace culture are vital. This role demands a balance of operational management and interpersonal skills to guide frontline staff and supervisors while maintaining patient and nurse satisfaction in a fast-paced medical atmosphere.
Coordinating meal delivery schedules, enforcing strict sanitation standards, and adapting to patient dietary needs are common. Balancing staff training with patient rounding requires dynamic problem-solving to maintain high-quality service and compliance within hospital protocols.
While not mandatory, credentials like Certified Dietary Manager or Registered Dietitian status can improve competitiveness. Local healthcare facilities often value such qualifications due to their alignment with food safety and nutrition standards prevalent in Ohio’s hospital systems.
Demand is moderate to high given the region’s expanding healthcare infrastructure. Candidates with strong food service management experience and knowledge of hospital dining operations tend to stand out amid growing competition for supervisory positions within patient care support services.
Salaries generally range from $55,000 to $70,000 annually, depending on experience and education. Sodexo’s compensation reflects the specialized skills required to manage patient food service in a hospital environment, complemented by benefits like 401(k) matching and health coverage.
Sodexo fosters a culture where diversity and individual contributions are valued, promoting career development through tuition reimbursement and leadership opportunities. This inclusive environment supports managers in building engaged teams aligned with the company’s commitment to quality patient experiences.
Sodexo integrates food service management with broader facilities solutions, offering a holistic operational perspective. Their focus on employee well-being and community impact sets this role apart, blending patient care services with Sodexo’s global standards in hospitality and support.
Key competencies include team leadership in clinical food environments, enforcement of safety protocols, and effective patient engagement. Mastery of scheduling and operational benchmarks also ensures smooth patient room service delivery tailored to hospital care demands.
By actively rounding with patients and nursing staff, managers gather real-time feedback to adjust meal services. This hands-on involvement helps tailor nutrition offerings and respond promptly to patient needs, enhancing overall care experiences in a clinical setting.