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Fieldhouse Operations Assistant| Xtream Arena and GreenState Family Fieldhouse
Company : Dallas Convention Center
Location : Coralville, IA, 52241
Job Type : Full Time / Part Time
Date Posted : 8 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Xtream Arena and the GreenState Family Fieldhouse is currently seeking outgoing, motivated people to join our fieldhouse operations department. These assistants will get hands-on experience hosting first-class events, including but not limited to, youth and adult sports, public open court play, youth camps, community events and even Arena-wide events including Iowa Heartlanders Hockey, University of Iowa Volleyball, concerts, family shows and more. Compensation is provided.
This role will pay an hourly wage of $11.00 to $13.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Xtream Arena powered by Mediacom & GreenState Family Fieldhouse serves as a highly accessible and most importantly right sized venue for concerts, family shows, and special events. Xtream Arena & GreenState Family Fieldhouse fulfills a longstanding community and economic development void in Coralville and surrounding areas. The 5,100 fixed seat Xtream Arena (6,600 concert capacity) serves as host home for University of Iowa Volleyball, Iowa Gymnastics, and the Iowa Heartlanders ECHL hockey tenant. With direct connectivity to the 30,000 sq. ft 5-court fieldhouse, the facility immediately enables this community to become a signature attractor of both amateur and professional sporting events.
Responsibilities
- Support the Fieldhouse Director and coordinators with event-related duties at the five-court GreenState Family Fieldhouse.
- Collect and organize booking files and event recaps.
- Assist in the development of short and long-term goal setting and client retention.
- Stay abreast of the recreational landscape while researching the market.
- Get customer service experience as a facility representative for different types of activities and events.
- Work alone 80% of the time.
Qualifications
- At least one (1) academic year remaining at a 2- or 4- year program
- Available to work approximately 10-20 hours/week in an office setting
- Available to work nights, weekends and holidays as needed
- Strong work ethic
- Independent worker
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Unlike typical arena operator jobs, this Fieldhouse Operations role at Dallas Convention Center focuses heavily on managing multi-sport events and community activities within the Xtream Arena and GreenState Family Fieldhouse, blending customer service with event coordination in a unique venue setting in Coralville, IA.
Key attributes include strong independence, excellent organizational skills for event files, and adaptability in handling diverse activities from youth camps to hockey games. Familiarity with local sports culture and customer-facing experience also enhance performance in this position.
Starting as a Fieldhouse Operations Assistant opens doors to roles like Field Operations Coordinator or Facility Operations Manager, especially with Oak View Group’s extensive venue network, providing valuable experience in event management and venue logistics.
This position blends managing both large-scale arena events and community-focused recreational programs, offering a diverse work environment that goes beyond typical stadium ushering or arena operator jobs, reflecting Dallas Convention Center’s commitment to inclusive event experiences.
The Fieldhouse Operations team supports event coordinators closely, ensuring smooth execution across sporting and entertainment events. Dallas Convention Center values their input for client retention and market research, reinforcing a collaborative approach to venue excellence.
Compensation for this part-time role ranges from $11.00 to $13.00 per hour, aligning with similar entry-level venue operations jobs in Coralville, and includes access to benefits like 401(k) plans that enhance overall employee value.
While no specific certifications are mandated, employers in Coralville often appreciate candidates with emergency response training or sports facility management courses, which can boost readiness for the dynamic environment at venues like Xtream Arena.
Coralville’s growing sports and entertainment scene means moderate competition for such roles, with employers seeking versatile candidates who balance independent work capabilities with strong customer service skills in venues like the GreenState Family Fieldhouse.
Coralville’s compact layout and accessible public transit generally facilitate convenient commutes, but prospective Fieldhouse Operations Assistants should consider variable schedules including nights and weekends when planning transportation.
Daily tasks range from assisting with booking logistics, supporting event coordinators, managing client files, to acting as a frontline representative during various activities, requiring a mix of administrative skills and on-the-ground event support.