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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : Des Moines, IA, 50309
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
SodexoMagic is honored to partner with Unity Point Health as together we pursue their Mission to Empower patients to achieve their best health. It is an exciting time to join Sodexo's Leadership team, and if you are energized by improving the lives of the people we serve, then it is a fantastic time to be part of this dynamic partnership.
SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges.
Sodexo is seeking three (3) Environmental Services / Custodial Operations Managers to support Unity Point locations in Des Moines, IA. The ideal candidates will have a strong management background in Custodial management, preferably in Hospital or Healthcare operations. he best qualified candidate is a EVS professional who enjoys working alongside other healthcare leaders and the community to provide best practice in environmental services that will deliver excellent patient care to those we serve.
The Enviromental Services Operations Manager provides leadership for both their management and hourly teams to drive best practice by using the Sodexo systems and tools to ensure all areas of the hospital are clean. This position works closely with Hospital leadership, the community, and the other hospital departments to create strategic plans for the EVS departments that align with Mission, Vision and Values of Unity Point Health. This individual is responsible for the execution of hospital cleaning programs to include all areas of the hospital. The position will use Sodexo tools and processes and integrate them with patient experience program at Unity Point to create an environment that drives patient satisfaction and meets the regulatory requirements for maintaining a clean and safe facility. As a team Sodexo leaders will work with the staff of Unity Point to drive staff and patient engagement, while working with leadership both inside the department and within the hospital.
What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- strong leadership skills and can drive program compliance and reach project target dates of completion;
- ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- experience effectively managing projects within agreed upon timelines;
- a results and safety-driven mindset;
- in-depth knowledge of housekeeping systems and procedures;
- experience with vendor and contract management, as well as union and contract negotiations;
- experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Iowa City, IA
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Frequently asked questions
In Des Moines, this managerial role uniquely integrates Sodexo’s innovative systems with Unity Point Health’s patient-centered care, emphasizing collaboration with infection control and environment of care committees. The focus is on aligning hospital cleanliness with patient satisfaction and regulatory compliance, which may vary compared to other healthcare environments.
Strong leadership in this role involves motivating diverse teams, managing vendor contracts, and driving compliance with healthcare standards. Effective communication across hospital departments and a results-driven approach toward patient satisfaction and safety are essential to excel in managing custodial operations within a clinical environment.
Daily tasks include overseeing cleaning programs hospital-wide, liaising with infection prevention teams, analyzing operational data, and ensuring staff adherence to Sodexo’s housekeeping systems. The manager also coordinates with hospital leadership to implement strategic environmental services plans focused on safety and patient experience.
Joining Sodexo’s partnership with Unity Point Health means contributing to a mission-driven environment where innovation meets community impact. The role offers engagement with industry-leading cleaning standards, career development, and the chance to influence patient care quality through environmental management.
Sodexo fosters an inclusive culture valuing diverse perspectives, providing managers with robust tools and training. In Des Moines, this translates to supportive leadership, comprehensive benefits, and opportunities to lead initiatives that directly improve healthcare facility cleanliness and patient satisfaction.
Demand in Des Moines is growing due to expanding healthcare facilities and heightened emphasis on infection control post-pandemic. The city’s healthcare sector values skilled custodial managers who can implement rigorous cleaning protocols aligned with regulatory standards, making this role increasingly critical.
Salaries typically range from $65,000 to $85,000 annually, influenced by experience and education. Competitive compensation packages often include benefits like health coverage and 401(k) matching, reflecting the specialized managerial responsibilities within hospital environmental services.
Des Moines offers a moderate cost of living, allowing salaries for environmental services managers to provide a comfortable lifestyle. This balance makes managerial roles in healthcare custodial operations attractive, combining competitive pay with affordable housing and community amenities.
Sodexo seeks candidates with at least an associate degree, two years of management experience, and a background in hospital housekeeping or custodial services. Leadership skills, knowledge of infection control, and familiarity with regulatory standards are highly valued for success.
Sodexo aligns this role with Unity Point's mission by emphasizing patient-centered environmental care. Managers work closely with hospital leaders and community stakeholders to implement cleaning strategies that enhance patient safety and satisfaction, reflecting shared values of quality and inclusivity.