Risevoic
Family Support Worker
Company : BronxCare Health System
Location : Bronx, NY, 10457
Job Type : Full Time
Date Posted : 11 January 2026
Overview
Responsible for making home visits to program participants. Their primary function will be to work with children and families on enhancing the parent-child interaction. They will utilize activities that will focus on various issues such as child abuse prevention, child development and child friendly activities to encourage learning.
Responsibilities
- Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of Bronx-Lebanon Hospital Center and its employees.
- Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the Bronx-Lebanon Hospital Center (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
- Responsible for initiating and maintaining regular contact with families primarily in their homes.
- Provides intensive services and ensures completion of goals. These intensive services will focus on promoting positive parenting skills that will center on positive parent-child interaction and enhance the knowledge of child development of program participants utilizing various program activities.
- Conducts assessment with the input of the family to determine service needs and develop goals utilizing the Family Support Plan.
- Escorts families to agencies and medical visits when necessary.
- Responsible for documenting all contact with families as they pertain to all service delivery in case records and in other required data collection instrument.
- Assists with special projects and performs other duties as delegated by the Program Manager and Supervisor.
Qualifications
- Experience working within childcare facility such as a Day Care Center/Head Start Program or working with high-risk families preferred.
- Completion of certificate program in Child Care
- High School or GED
- Computer literate
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Frequently asked questions
The Bronx area shows a steady demand for Family Support Workers, given its diverse community needs. Competition can be moderate due to the number of local agencies and healthcare centers like BronxCare Health System hiring for family-centered roles. Candidates with childcare certificates and local experience often have an edge.
BronxCare Health System favors applicants with certifications in child care or family support programs, such as completion of childcare certificate courses. These credentials demonstrate preparedness for home visits and supporting high-risk families, aligning with BronxCare’s quality care standards.
You’ll frequently engage in home visits, facilitate positive parent-child interactions, and assist families in navigating resources. Documentation and collaboration with healthcare staff are crucial, along with monitoring progress against family support plans tailored to child development and abuse prevention.
Strong interpersonal skills, knowledge of child development, and experience with at-risk families distinguish top Family Support Workers. Proficiency with data collection tools and compliance with healthcare safety protocols are also highly valued in this role.
BronxCare provides continuous quality improvement initiatives, risk management training, and collaborative team environments. Family Support Workers benefit from structured supervision and resources to enhance service delivery and professional growth within the Bronx community.
Navigating complex family dynamics in a diverse urban setting like BronxCare’s service area requires adaptability. Workers often manage sensitive cases involving child safety while balancing documentation and compliance with hospital policies, making cultural competence essential.
Family Support Workers in Bronx typically earn between $40,000 and $50,000 annually, depending on experience and certifications. This reflects the regional healthcare support worker market and the specialized nature of family-focused support roles.
The role welcomes those with basic childcare certificates and some hands-on experience. Entry-level candidates can thrive if they possess strong communication skills and a commitment to assisting families, with BronxCare offering training to bridge skill gaps.
BronxCare Health System’s location is accessible via multiple public transit options, but traffic congestion can affect home visit scheduling. Planning efficient routes is crucial for Family Support Workers to maintain timely and effective client contact.
Yes, Family Support Workers often connect families with local agencies offering healthcare, education, and social services. Building partnerships within the Bronx network enhances support delivery and helps address multifaceted family needs effectively.