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Case Manager I - Family Support
Company : Seven Hills Foundation
Location : Fall River, MA, 02723
Job Type : Part Time
Date Posted : 3 January 2026
Overview
Pay: $20/Hr
The Family Support Specialist will focus on the family while addressing the needs of the individual children and adults in order to improve overall functionality, ensure family participation in the planning of services and work toward building the strengths and abilities of families. Family Support Specialists will assist children and youth in maintaining positive connections to their families; reflect, respect and respond to the cultural and linguistic strengths and needs of the child and family; and foster the integrity of the family unity whenever possible and consistent with the Department of Social Services permanent plan, without compromising the safety of its members.
Responsibilities
Ensure linguistic and culturally competent services to families, children and adolescents, kinship networks and foster families.Develop parent’s capacity to utilize formal and informal community supports to ensure the safety, health and wellbeing of their children.Improve parenting skills relative to safety, supervision and nurturing.Complete extensive documentation in a professional manner through the use of an electronic record to be utilized by social workers, attorneys, court officials and others as deemed necessary. Stabilize children in foster care setting.Achieve established goals in a time sensitive manner.Assist linguistic/cultural minority families in accessing community resources and supports in order to reduce stress and factors which contribute to abuse and neglect and to also increase the family’s self-reliance and independence.Provide individual, family and group outreach and medication services via home visits.Provide parent training for development of effective communication skills and nonviolent parenting methods.Provide advocacy on a variety of issues, which may include educational, legal and accessing community resources or specialized services.Provide ongoing education on addressing difficult topics facing families today, for instance, gangs, pregnancy prevention, STD’s, HIV, and substance abuse.Transporting families/children when necessary.All other duties assigned by the supervisor, his/her superior or the designee of either party.
Qualifications
High School diplomaBilingual preferredStrong documentation skills required. Computer literacy and ability to use an electronic health record.
Working knowledge of both community resources and children/parentingValid Driver’s License, ability to drive and means of transportationTravel to other cities and towns may be required
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Frequently asked questions
A Case I - Family Support specialist in Fall River focuses on enhancing family dynamics by providing culturally sensitive services, helping parents utilize community resources, and supporting children in foster care. This role emphasizes strengthening family unity while ensuring safety and wellbeing within local community contexts.
Unlike general case management roles, the Case I - Family Support position centers on family systems, blending child welfare with parental empowerment. It requires a nuanced understanding of cultural and linguistic diversity to effectively support kinship networks, foster families, and youth within community services.
Entry-level Case Manager I positions usually require a high school diploma, strong documentation capabilities, and computer literacy, especially in electronic health records. Bilingual skills are highly valued, as is familiarity with community resources and the ability to travel locally for home visits.
Seven Hills Foundation emphasizes culturally competent care, supporting families through individualized plans and diverse community resource linkages. Their approach integrates legal advocacy and parent training, creating a comprehensive support system that distinguishes their Case I - Family Support roles in Fall River.
At Seven Hills Foundation, Case Manager I specialists engage in both direct family outreach and collaboration with social services and legal entities. The position involves dynamic responsibilities like medication support and advocacy on sensitive topics, setting it apart within Massachusetts' child and family welfare landscape.
The pay rate for a Case Manager I - Family Support in Fall River is around $20 per hour, reflecting regional standards for entry-level family support specialists. This aligns with local demand for bilingual skills and community-focused case management expertise.
Fall River shows steady demand for family support positions, driven by community needs and state social services. While competition exists, bilingual candidates with strong documentation and cultural competency skills often have an advantage in securing Case Manager I roles.
While a high school diploma suffices, certifications in child welfare, trauma-informed care, or cultural competency can enhance candidacy. Local agencies prioritize knowledge of Massachusetts Department of Social Services policies and electronic health record proficiency.
Daily tasks can include managing complex family dynamics, coordinating with foster care systems, and navigating linguistic barriers. Specialists must balance timely goal achievement with sensitive cultural responsiveness and thorough documentation for legal and social service stakeholders.
Reliable transportation is critical, as Case Manager I professionals often conduct home visits across Fall River and neighboring towns. The role involves outreach to various community settings, requiring flexibility and a valid driver's license for effective service delivery.