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Banquet Houseperson
Company : Highgate
Location : Long Beach, CA, 90802
Job Type : Full Time
Date Posted : 2 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Situated across the street from the Long Beach Convention Center and just two blocks from the beach, the Westin Long Beach has something to offer both business and leisure travelers alike. This 474-room hotel is also ideal for groups and weddings, with 37,000 square feet of meeting space, 31 suites, and a stunning garden terrace perfect for "I Dos". And with the Westin's central location, guests are within walking distance of the Aquarium of the Pacific and the Catalina Express, and are just two miles from the Queen Mary.
Overview
The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space
Responsibilities
- Ensure the correct and timely set up of all Banquet Event Order functions.
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
- Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
- Transport and store tables, chairs, and other equipment.
- Refresh meeting rooms as needed.
- Notify management of any hazards.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
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Frequently asked questions
Long Beach offers a steady demand for banquet housepersons, especially in hospitality hubs near convention centers. Competition is moderate due to the area's active event scene, but candidates with strong physical stamina and customer service skills tend to stand out.
Given Long Beach’s urban layout, public transit like buses and the Metro Blue Line light rail provide convenient access to hotels near the convention center. Many employees also bike or walk, taking advantage of the compact downtown and nearby residential neighborhoods.
Mastering efficient event setup, multitasking during fast-paced functions, and maintaining impeccable cleanliness are key. Strong communication and physical endurance also help pave the way toward supervisory roles in banquet operations.
This role requires frequent lifting (up to 100 pounds sometimes), standing for long hours, and moving event equipment. Candidates benefit from building core strength and stamina to manage these physical demands effectively and avoid fatigue.
Many begin in entry-level setup and maintenance, then progress to banquet attendant, supervisor, or even banquet manager roles. Developing organizational skills and guest interaction abilities can accelerate upward mobility within hospitality.
Highgate emphasizes a diverse portfolio and digital tools, which can offer banquet housepersons exposure to advanced event technologies and innovative service standards, setting it apart from more traditional hospitality operators.
Highgate invests in ongoing employee development, ensuring banquet housepersons receive training on safety, sanitation, and guest service tailored to their venues, including the Westin Long Beach's high-volume event spaces.
Banquet housepersons in Long Beach typically earn between $15 and $20 per hour, reflecting local living costs and hospitality market standards. Experience and shift flexibility may influence pay within this range.
While previous hotel or banquet experience helps, many employers value a strong work ethic and physical capability. Newcomers can often learn on the job, especially if they demonstrate reliability and teamwork.
Daily tasks include preparing meeting spaces by arranging tables and chairs, maintaining cleanliness, restocking supplies, assisting during events, and ensuring all equipment is safely stored post-function.