Banquet Server | Part-Time | Pasadena Convention Center & Auditorium

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event.

Beyond serving, Banquet Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They are responsible for resetting spaces for subsequent events and ensuring that all equipment is cleaned and stored appropriately. Whether it's a formal gala, corporate event, or wedding reception. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

This role pays an hourly rate of $20.00 to $23.00. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

About the Venue

The Pasadena Convention Center is a campus-style meetings and events complex in Pasadena, California offering 130,000 sq. ft. of meeting space. 

Responsibilities

• Event Setup and Preparation: Prepare banquet rooms according to event specifications, including setting up tables, chairs, linens, and service stations while ensuring all items meet quality and presentation standards.
• Service Execution: Provide attentive and professional food and beverage service to guests during events, including serving courses, refilling beverages, and promptly addressing guest needs.
• Clean-Up and Reset: Break down and clean event spaces after services, including clearing tables, storing equipment, and resetting the room for the next event while adhering to company cleanliness standards.

Qualifications

• Experience in Food Service or Hospitality: Prior experience as a banquet server, waiter/waitress, or in a similar role in the food and beverage or hospitality industry is preferred.

• Ability to Work in a Fast-Paced Environment: Strong multitasking and time management skills, with the ability to stay composed and efficient during busy events.

• Customer Service Skills: Excellent interpersonal and communication skills to provide a welcoming and accommodating experience for guests.

• Physical Stamina and Dexterity: Ability to stand for extended periods, carry heavy trays, and move quickly while maintaining precision and attention to detail.

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.