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Residence Inn El Paso-Room Attendant
Company : Highgate
Location : El Paso, TX, 79925
Job Type : Full Time / Part Time
Date Posted : 14 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn El Paso
6355 Gateway W BoulevardEl Paso, TX 79925Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
This role requires frequent standing and occasional lifting of up to 50 pounds, which influences stamina and pacing throughout shifts. Candidates should be prepared for physically active days involving cleaning, restocking, and moving supplies, crucial for maintaining guest room standards at Residence Inn in El Paso.
Starting as a room attendant at Residence Inn El Paso offers foundational experience in hospitality operations, opening doors to supervisory roles, housekeeping management, or guest services. This role builds essential skills in customer interaction and facility upkeep, valuable for career advancement in hotel management.
Effective verbal and written communication is vital for coordinating with staff and addressing guest needs courteously. A room attendant must convey maintenance concerns promptly and interact professionally, ensuring guest satisfaction in a fast-paced El Paso hotel environment.
El Paso’s hospitality sector shows steady demand for roles like room attendants due to its tourism and business travel. However, competition is moderate, and employers often emphasize physical readiness and bilingual communication skills reflecting the city’s cultural diversity.
Room attendants in El Paso typically earn between $11 and $15 per hour, depending on experience and hotel brand. Residence Inn by Highgate offers competitive hourly pay, often aligning with or slightly exceeding local averages to attract reliable housekeeping talent.
Given El Paso’s spread-out geography, access to personal or public transportation affects shift reliability. Candidates with flexible commute means may find it easier to adjust to varied schedules, which is advantageous for punctuality and consistent attendance at Residence Inn.
Highgate’s hospitality expertise ensures structured training and use of advanced tools for room attendants, promoting efficiency and quality. This management approach fosters a supportive work environment at Residence Inn El Paso, emphasizing guest satisfaction and employee growth.
Highgate’s global portfolio means room attendants at Residence Inn El Paso benefit from standardized procedures paired with innovative revenue management insights. This creates a work setting focused on operational excellence and career development unmatched by smaller hotel operators.
While formal certifications aren’t mandatory, familiarity with hospitality cleaning standards and safety protocols enhances candidacy. Experience in hotel housekeeping or completion of hospitality courses can improve chances, especially in a professional setting like Residence Inn El Paso.
Yes, attendants often engage with guests courteously, addressing requests and ensuring comfort. This role blends cleaning with hospitality, requiring attentiveness and communication skills to enhance the guest experience at Residence Inn El Paso.