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Food Service Manager 2
Company : Sodexo
Location : Dubuque, IA, 52001
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
We are SodexoMagic!
Sodexo is seeking a customer-focused Food Service Manager 2 at UPH Finley Hospital located in Dubuque, IA.This position will support food operations with a focus on delivering an exceptional patient dining experience, while also assisting with retail food service areas.
SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. To learn more about SodexoMagic and read a message from Earvin “Magic” Johnson himself, click here.
What You'll Do
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
- perform tray assessments to ensure food quality and presentation and tray accuracy;
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in healthcare.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year
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Frequently asked questions
Unlike entry-level roles, a Food Service Manager 2 in Dubuque oversees patient dining programs and leads teams, requiring leadership skills and healthcare food service experience. This position emphasizes quality control, regulatory compliance, and enhancing patient satisfaction, distinguishing it from more operational or frontline food service jobs.
Key competencies include managing specialized diets, conducting tray assessments, and collaborating with clinical teams. Strong communication and leadership abilities are critical for maintaining service standards and supervising staff, particularly in healthcare food service where patient well-being and regulatory adherence are priorities.
Yes, healthcare food service management in Dubuque offers pathways to senior leadership and food program management roles. Experience here builds expertise in patient-focused dining services, opening doors to larger healthcare systems or specialized nutrition administration positions.
Sodexo emphasizes inclusivity, respect, and community impact within this position. Food Service Managers uphold Sodexo's commitment by fostering compassionate service, supporting diversity, and driving local partnerships, aligning daily operations with broader social and environmental goals.
Sodexo combines food service with integrated facility solutions and community engagement, offering a unique blend of healthcare focus and corporate social responsibility. Managers benefit from strong support in career development, competitive benefits, and a culture valuing employee diversity and innovation.
Food Service Managers at this level in Dubuque typically earn between $50,000 and $65,000 annually. Salaries reflect experience, certifications, and education, with healthcare food service roles often offering comprehensive benefits and opportunities for wage growth.
While no mandatory licenses are specified, certifications in food safety and healthcare nutrition can enhance candidacy. Familiarity with state health regulations and dietary management is valuable, and Sodexo encourages ongoing professional development aligned with industry standards.
Dubuque's healthcare sector shows steady demand for experienced food service managers due to ongoing patient care needs and regulatory requirements. This demand creates competitive hiring, encouraging candidates to showcase leadership and specialized diet knowledge.
Managers must balance dietary restrictions, patient preferences, and strict health codes while maintaining meal quality and timely delivery. Coordinating interdisciplinary teams and handling service recovery effectively are key to overcoming operational hurdles in this setting.
Sodexo offers tuition reimbursement, career growth programs, and wellness initiatives aimed at enhancing leadership skills and industry knowledge. Continuous training ensures managers stay updated on best practices in food service management within healthcare environments.