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Billing Clerk
Company : Roche Bros.
Location : Cohasset, MA, 02025
Job Type : Full Time / Part Time
Date Posted : 24 December 2025
Overview
The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!
Minimum Qualifications
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.3. Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.4. Verify identification for beer and wine purchases (where applicable).5. Follow company cash handling procedures and maintain acceptable over/short record6. Participate in bagging customers’ orders properly, and check register for product before the customer leaves to ensure nothing is left behind.7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8. Participate actively in controlling shrink (loss of profit); checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.9. Keep sales and work area and equipment clean, orderly, and free from safety hazards; report hazards to management.10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.11. Other duties as assigned by management
Secondary Job Functions:1. Cashiers may be scheduled as Service Clerks, Self-Checkout Assistants, or Head Cashiers as dictated by the business need.2. Return shopping carts and hand baskets to the proper location.3. Assist in training new associates.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting
0% (N) Never
Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)
1-33% (O) Occasionally
Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.
34-66% (F) Frequently
Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up to 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).
0% (N) Never
Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of the back and neck and cluttered floor space.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
Boston, MA
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Frequently asked questions
Billing clerk roles in Cohasset, MA, experience moderate demand driven by retail and service sectors like Roche Bros. Proximity to Boston influences competition, with employers favoring candidates skilled in customer service and cash handling. Local hiring trends show steady openings as stores expand checkout operations.
While formal certifications aren’t mandatory for billing clerks in Massachusetts retail, employers often prefer candidates with training in cash register operation, customer service, or basic bookkeeping. Completing e-learning on store systems, like Roche Bros.’ training, can boost hiring prospects locally.
Successful billing clerks excel in accuracy with transactions, customer interaction, and managing pricing discrepancies. They are adept at using POS systems, scanning technology, and maintaining a clean workspace. Soft skills like teamwork and integrity also set top performers apart in grocery settings.
Billing clerks focus on processing customer payments and maintaining checkout efficiency, often interacting directly with shoppers. Accounts payable clerks handle vendor invoices and internal billing records, working primarily behind the scenes in finance departments rather than retail floors.
The hourly wage for billing clerks at Roche Bros. ranges from $15.00 to $17.90 based on experience and qualifications. This pay scale aligns with Massachusetts retail standards, balancing entry-level accessibility with incentives for reliability and customer service skills.
Roche Bros. emphasizes a family-like atmosphere, encouraging billing clerks to foster friendly customer relations and uphold high service standards. Their training programs and teamwork culture often provide a more supportive environment than typical retail chains in Cohasset.
Apart from transaction processing, Roche Bros. billing clerks actively help control shrinkage by monitoring shoplifting and product handling. They also assist in training new hires and maintain cleanliness, which ensures smooth and secure daily store functions.
Applicants should be prepared for frequent standing, walking on tile floors, and lifting up to 50 pounds. Occasional bending and carrying are part of the role, especially when assisting with bagging or stocking, reflecting the physically engaging nature of checkout duties.
While prior knowledge of POS systems and scanning equipment is advantageous, many employers like Roche Bros. provide comprehensive training. Beginners with strong customer service skills and willingness to learn can quickly adapt to the technical aspects of billing clerk jobs.
Cohasset’s small-town layout means most employees commute by car, with limited public transport. Shift schedules often reflect peak store hours to accommodate staff availability, making flexibility important for billing clerks to align with business needs and local traffic flows.