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Room Attendant
Company : Highgate
Location : Fremont, CA, 94538
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Fremont / Silicon Valley
46200 Landing ParkwayFremont, CA 94538Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Fremont's booming hospitality industry, especially near Silicon Valley, sees moderate demand for room attendants. With numerous hotels and tech-driven service expectations, candidates should emphasize efficiency and guest care to stand out in this competitive local market.
The Fremont climate and high guest turnover at La Quinta require room attendants to adapt quickly, manage supplies efficiently, and maintain consistent cleanliness standards while navigating a diverse guest demographic common in Silicon Valley hubs.
Beyond tidiness, strong communication, attention to detail, and stamina are crucial. Being able to identify maintenance issues promptly and restocking supplies efficiently ensures seamless guest experiences and supports overall hotel operations.
While both roles focus on guestroom cleanliness, a room attendant typically handles direct guest room upkeep and replenishment, whereas housekeepers may cover broader cleaning tasks including public areas, requiring a more varied routine.
Many hotels, including Highgate properties, offer career progression from room attendant to supervisory roles or specialized cleaning teams, rewarding experience and leadership skills to encourage internal growth.
Highgate blends traditional hospitality with advanced revenue management and digital tools, providing room attendants with a structured environment emphasizing efficiency, guest satisfaction, and career development within a global hotel network.
Highgate prioritizes ongoing training aligned with industry standards, supporting room attendants in mastering cleaning protocols, guest service excellence, and safety measures, enhancing skill sets tailored to their diverse hotel portfolio.
Room attendants in Fremont generally earn around $15 to $18 per hour, reflecting local cost of living and hospitality standards. Highgate’s compensation aligns competitively, rewarding thoroughness and guest-focused service.
Effective room attendants organize cleaning carts meticulously and report missing items to supervisors promptly. This ensures smooth operations, prevents supply shortages, and maintains high guest satisfaction through accountability.
Given the demands of standing for long hours and lifting up to 50 pounds, physical endurance is vital to perform cleaning tasks efficiently without fatigue, contributing to consistent service quality in fast-paced hotel environments.