Risevoic
Guest Service Manager
Company : KJ's Market
Location : Sylvania, GA, 30467
Job Type : Full Time
Date Posted : 11 January 2026
Overview
Come grow with grocery at Kj’s Market! We’re not like other grocery stores – We Create Smiles! Plus, we’re family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU!
Benefits for Now and Your Future:
- Weekly Pay
- Paid Time Off
- Medical, Dental, Vision
- Short & Long-Term Disability
- Employee Assistance Program
RETIREMENT
- 100% Company Funded Pension
- 401K
Responsibilities
Qualifications
1. Strong communication and partnering skills. 2. Knowledge and application of operations within a retail environment. 3. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. 4. Knowledge and application of the principles of differentiated learning. 5. Leadership experience with direct reports. 6. Ability to read and understand information and direction. 7. Ability to work well with others. 8. Ability to lift 25 lbs. occasionally and 15 lbs. constantly. 9. Must be at least 18 years old. 10. Ability to stand for extended periods of time. 11. Demonstrate successful use of math skills. 12. Ability to work well with computers. 13. Knowledge of Front End operations. 14. Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week.
Garden City, GA
Top trending job titles hiring now
Popular Searches for Guest Service Manager
Frequently asked questions
In Sylvania, GA, the demand for guest service managers is moderate with fewer large retail chains, making competition less intense than in bigger cities. Candidates with strong leadership and retail operations skills often stand out, especially given KJ's Market's local community focus.
While formal certifications aren't mandatory, skills in retail management, customer service coaching, and familiarity with front-end operations are highly prized in Sylvania's grocery sector. Employers like KJ's Market appreciate candidates with proven training and team leadership experience.
Guest service managers lead teams, oversee training, and ensure operational excellence, whereas specialists focus on direct customer interactions. Managerial responsibilities include scheduling, coaching hosts, and monitoring financial tasks, setting this role apart in leadership and strategic execution.
Moving from associate to manager involves building leadership skills, mastering front-end operations, and demonstrating the ability to coach and train others. Developing communication and analytical skills accelerates advancement within retail environments like KJ's Market.
Daily challenges include balancing guest satisfaction with operational efficiency, managing staff schedules, handling cash processes, and ensuring compliance with asset protection policies. The role demands adaptability to fast-paced retail dynamics while fostering a welcoming environment.
KJ’s Market provides weekly pay, a fully company-funded pension, and extensive medical benefits, reflecting its family-owned values. This combination supports both immediate financial needs and long-term security, which enhances job satisfaction in their guest service leadership roles.
Managers act as community ambassadors, promoting hometown pride and personalized service. The family-owned ethos encourages employee growth, collaborative problem-solving, and a supportive atmosphere, making the role uniquely rewarding compared to corporate chains.
Guest service managers in Sylvania typically earn between $38,000 and $45,000 annually, slightly below national averages due to local cost of living. However, benefits like a 100% company-funded pension and PTO enhance overall compensation packages locally.
The role emphasizes flexible scheduling to cover peak hours, close teamwork with store management, and a focus on community-focused customer service. These adjustments reflect Sylvania’s smaller market size while maintaining high operational standards.
Unlike guest service associates, managers in Sylvania oversee hiring, conduct training programs, monitor financial audits, and enforce asset protection protocols. This leadership layer ensures consistent service quality and operational control within local grocery settings.