Risevoic
Patient Relations Rep II - Front Desk
Company : First Physicians Group
Location : Sarasota, FL, 34239
Job Type : Full Time
Date Posted : 11 January 2026
Job Summary
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Required Qualifications
- Require computer, keyboard and data input skills.- Require pleasant and professional demeanor.- Require skill in establishing and maintaining effective working relationships.- Require demonstrated initiative and self-direction.- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.- Require dependability/reliability.
Preferred Qualifications
- Prefer some college or vocational training.- Prefer a minimum of one (1) year of experience in a physician office.- Prefer knowledge of EHR/EMR.- Prefer knowledge of medical terminology.- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).- Prefer a professional, neat appearance with strong oral and written communication skills.- Prefer basic knowledge of third party payers.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Preferred Education
Required License and Certs
Preferred License and Certs
Related Jobs
Delray Beach, FL
Top trending job titles hiring now
Frequently asked questions
Handling patient scheduling, check-ins, and insurance liaison tasks simultaneously demands sharp prioritization and calm efficiency. At First Physicians Group, reps develop routines to maintain accuracy and professionalism even amid high traffic, ensuring patient satisfaction and smooth office operations.
Beyond basic data entry, this role favors candidates with familiarity in medical terminology, EHR/EMR systems, and prior physician office experience. Demonstrating initiative, interpersonal skills, and knowledge of third-party payers strengthens candidacy in Sarasota’s competitive medical front desk landscape.
This position extends beyond greeting patients to include managing insurance communications, collecting payments, and maintaining confidentiality with sensitive info. It requires a blend of administrative expertise and patient liaison skills, making it a pivotal contact point in clinical workflows.
First Physicians Group emphasizes alignment with its mission and values, expecting reps to embody professionalism and positivity. The culture supports reliability and proactive problem-solving, so candidates should anticipate a collaborative environment focused on quality patient service.
The organization encourages ongoing skill development, especially in Microsoft Office suites and EHR systems. Training and peer support help reps stay adept at data management while fostering clear, compassionate communication with patients and insurance providers.
Sarasota’s healthcare roles in this category typically offer between $33,000 and $42,000 annually, reflecting local cost of living and experience levels. Candidates with additional skills in medical terminology and EHR systems may command salaries toward the higher end.
Sarasota’s growing healthcare infrastructure sustains steady openings for front desk medical roles. Increasing patient volumes and expanding clinics drive demand, making this a promising location for those seeking stable opportunities in medical administration.
Traffic patterns and seasonal population shifts can influence daily commute lengths. Many prefer offices near central Sarasota to reduce travel time, enhancing punctuality and work-life balance, crucial for the front desk’s time-sensitive responsibilities.
Experience here can open doors to supervisory roles or specialized administrative positions in healthcare. Mastery of front desk operations combined with knowledge of insurance and patient relations builds a strong foundation for upward mobility.
Proficiency with Microsoft Office—Word, Excel, Outlook—and familiarity with EHR/EMR platforms are highly valued. Efficient typing and data entry speed also contribute to handling patient records and scheduling with accuracy and professionalism.