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Highgate

Room Attendant

Company : Highgate

Location : Tracy, CA, 95376

Job Type : Full Time

Date Posted : 29 December 2025

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Hampton Inn Tracy

2400 Naglee RoadTracy, CA 95376

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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Frequently asked questions

This position involves regular lifting of up to 50 pounds and standing for entire shifts, reflecting the active pace of hospitality work. Candidates should be prepared for hands-on tasks like moving linens and cleaning supplies, common in Tracy's busy hotel environment.

Local hospitality managers seek attendants who combine strong attention to detail with excellent communication skills, ensuring guest satisfaction. Familiarity with housekeeping tools and the ability to multitask efficiently are especially valued in Tracy’s competitive service market.

While formal certifications aren't mandatory, training in hospitality standards or safety protocols can boost employability. Some Tracy hotels may favor candidates with basic knowledge of cleaning chemicals and guest service etiquette for smoother onboarding.

Room Attendants manage thorough cleaning of guest rooms, restocking supplies, and maintaining public areas. They also report maintenance issues and handle lost items, ensuring rooms meet quality standards that enhance the overall guest experience.

Highgate emphasizes innovation and digital tools, offering a forward-thinking environment. This can translate to more streamlined housekeeping operations and opportunities to engage with modern hospitality practices, differentiating it from traditional hotel chains.

Highgate’s global reach and diverse portfolio bring a blend of legacy and lifestyle brands, providing attendants exposure to varied guest demographics and service styles. This diversity can enrich skills and career growth opportunities in Tracy's local hospitality scene.

Room Attendants in Tracy typically earn between $14 and $18 per hour, with Highgate offering competitive hourly compensation aligning with local market rates, reflecting both the role's demands and the hospitality industry's standards in California.

Given Tracy’s growing tourism and business travel, demand for housekeeping roles remains steady. Seasonal peaks can increase hiring activity, making it a favorable market for candidates seeking Room Attendant roles in local hotels.

Attendants must engage courteously with guests and coordinate with team members effectively. Clear verbal and written communication ensures issues like maintenance or missing items are promptly addressed, maintaining Highgate’s service quality.

Starting as a Room Attendant provides foundational hospitality skills and exposure to Highgate’s operational standards. Ambitious employees can progress into supervisory roles or cross-train in other hotel departments, benefiting from the company’s extensive industry network.

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