Risevoic
Program Manager
Company : ResCare Community Living
Location : Kansas City, KS, 66106
Job Type : Full Time
Date Posted : 29 December 2025
Our Company
ResCare Community Living
Overview
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today!
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
- Serve as on-call support for group homes
- Ensure payroll and billing is completed accurately and timely
- Oversee the Accounts Payable for group homes
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
- Serve as member of agency management team
- Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
- Other duties as assigned
Qualifications
- Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience
- Two years supervisory experience preferred
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $55,000.00 - $60,000.00 / Year
Overland Park, KS
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Frequently asked questions
In Kansas City, KS, program managers overseeing group homes typically benefit from certifications related to healthcare compliance and disability services. While not always mandatory, certifications like CPR, behavior management, or state-specific licensing enhance credibility and readiness to meet local regulatory standards in community living environments.
Kansas City shows steady demand for program management professionals within disability services, but competition can vary. Candidates with supervisory experience and knowledge of federal and state compliance in group home settings often stand out, as companies like ResCare Community Living seek managers who blend operational skills with compassionate care.
Program Managers often juggle complex coordination tasks across multiple teams and community stakeholders, especially in social services. Unlike product managers, they must balance compliance, incident investigation, and direct client care oversight, requiring empathetic leadership combined with rigorous administrative control.
A Program Manager in community living typically handles on-site service delivery supervision, incident reviews, and liaison duties with families and agencies. This contrasts with broader operations roles by focusing more on individual client care plans, regulatory compliance, and staff training specific to developmental disabilities.
Program Managers often progress into senior leadership or director-level positions overseeing multiple programs or regions. Gaining expertise in financial oversight, compliance, and staff development paves the way for roles like Program Director or Operations Manager within healthcare or social service organizations.
At ResCare Community Living, Program Managers are embedded in a mission-driven culture emphasizing individualized client support and quality care. The role blends operational management with community engagement, fostering a supportive environment where staff development and client dignity are prioritized.
Program Managers at ResCare serve as vital agency management team members, participating in strategic decisions and ensuring service quality across group homes. Their role involves collaborative problem-solving and maintaining compliance, directly influencing organizational effectiveness and client outcomes.
Program Managers in Kansas City, KS, particularly within community living sectors, can expect annual salaries between $55,000 and $60,000. This range reflects the specialized nature of the role, including supervisory duties, compliance oversight, and coordination of client-centered programs.
Kansas City's Program Manager positions often feature tighter community networks and potentially closer relationships with local agencies compared to larger cities. This may allow for more direct community involvement but could also mean fewer large-scale resources, requiring adaptable management approaches.
Proficiency in least restrictive behavior management techniques is crucial for Program Managers in Kansas City group homes, ensuring client safety while respecting individual rights. Familiarity with local protocols for emergency interventions and abuse prevention also plays a significant role in effective program oversight.