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Sr. Human Resources Generalist
Company : Chick-fil-A Supply
Location : Olathe, KS, 66062
Job Type : Full Time
Date Posted : 13 January 2026
Overview
The Sr. Human Resources Generalist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Olathe KC, ensuring a workforce that can meet the demands of the DC. The Sr. Human Resources Generalist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The HR Generalist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.
About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.
Location: 16521 S. Erickson St, Olathe, KS 66062
Benefits: By coming to be part of our CFA Supply Family you will get:
- Food and Drinks Provided: Free lunch, snacks and drinks as part of your workday!
- Generous Paid Time Off:
- PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
- Wellness: 16 Hours per year
- Holiday Pay: 8 Days per year
- Health Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
- Retirement: 401K with 5% match for eligible employees
- Additional Benefits: To help you thrive in all areas of life, including emotional, social, physical, financial, and spiritually!
Responsibilities
- Support the Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
- Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
- Drive employee engagement across all departments of the DC, including processing employee inquires and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
- Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
- Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
- Maintain awareness of market-driven compensation trends in the industry
- Partner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirements
- Coordinate and facilitate training sessions and seminars, facilitating training when needed
- Other duties as may be assigned as needs arise
Minimum Qualifications
- Bachelor's Degree
- 5 years of HR-related experience, including at least 3 years in a distribution or manufacturing environment
- Demonstrated knowledge of general HR policies, procedures, and practices
- Ability to build relationships and influence others across multiple operations
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
- Ability to occasionally travel, including overnight trips
- Have experience with investigations including, but not limited to, accidents and harassment allegations
- Have experience recruiting and developing a strong, diverse team
- Have some understanding of labor legislation
- Ability to lead through change management
Preferred Qualifications
- Spanish speaking strongly preferred
- 5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
- Working knowledge of logistics, warehousing, and IT systems
- Working knowledge of HRIS systems
- Working knowledge of payroll administration
- Working knowledge of innovations in supply chain
- Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
- Excellent knowledge of employment law and other governmental requirements related to human resources
- Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
- Excellent business communication and presentation skills
- Food service distribution experience
Minimum Years of Experience
5Travel Requirements
30%Required Level of Education
Bachelor's DegreePreferred Level of Education
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Frequently asked questions
In a distribution center like Chick-fil-A Supply’s, a Human Resources Generalist plays a key role by managing recruitment, onboarding, and employee relations tailored to high-paced logistics environments, ensuring staffing aligns with operational demands and supports overall workforce effectiveness.
A senior HR generalist in food service distribution must blend knowledge of logistics and labor laws with expertise in employee engagement and safety compliance, fostering a culture focused on care and excellence that meets the sector’s fast-moving, safety-critical nature.
Local HR professionals often benefit from certifications like SHRM-CP or PHR, with added value given to those familiar with Kansas labor laws and OSHA standards, which are vital for compliance in Olathe’s manufacturing and distribution industries.
Kansas City’s growing logistics sector drives steady demand for senior HR generalists, especially those experienced in distribution and manufacturing. Candidates with bilingual skills or supply chain knowledge often stand out amid moderate competition.
Sr. Human Resources Generalists in Olathe, KS typically earn between $65,000 and $85,000 annually, reflecting the specialized experience required in distribution environments and the regional cost of living, with variations based on company size and benefit packages.
At Chick-fil-A Supply, the HR Generalist role is deeply aligned with the company’s values of care and excellence, requiring proactive engagement initiatives and collaborative problem-solving to uphold a supportive, safety-conscious work atmosphere.
Chick-fil-A Supply’s HR Generalist role uniquely integrates reward system management and a talent strategy focused on innovation in food service distribution, emphasizing employee well-being alongside operational staffing and compliance.
Experience as a Human Resources Generalist, particularly in a senior capacity within complex operations like distribution centers, often opens pathways to HR management, talent leadership, or specialized roles in compensation and labor relations.
With rotating shifts, occasional weekend and holiday hours, plus about 30% travel, candidates must balance flexibility with personal commitments, making effective time management and adaptability crucial for sustainable work-life harmony.
Proficiency in modern HRIS platforms and payroll administration tools is critical, enabling efficient employee data management and timely payroll processing vital for operations that rely on precise labor tracking and compliance.