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HSKP Guest Room Attendant
Company : Highgate
Location : Fort Worth, TX, 76107
Job Type : Full Time
Date Posted : 31 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Hskp Guest Room Attendant involves frequent lifting up to 20 pounds and occasionally up to 50 pounds, with long periods spent standing or walking. The role requires stamina and attention to detail to maintain guest room standards efficiently. Fort Worth’s hospitality pace makes physical endurance crucial.
Starting as a Hskp Guest Room Attendant offers foundational experience in hotel operations, often leading to supervisory or management roles within housekeeping or guest services. Those who excel at Highgate or similar companies may advance by developing strong communication and organizational skills.
Unlike general cleaning roles, this position emphasizes meticulous guest room upkeep, including restocking supplies, reporting maintenance needs, and handling lost items. The focus on guest satisfaction and adherence to Highgate’s standards sets it apart from typical house attendant or washroom attendant duties.
Highgate’s reputation for innovation and leadership in hospitality means Guest Room Attendants benefit from structured training, clear communication channels, and a supportive environment. This fosters pride in maintaining top-tier properties, enhancing career growth and job satisfaction within their Fort Worth location.
Highgate expects attentiveness to detail, proactive communication about maintenance, and strict adherence to cleanliness protocols. The role demands professional interaction with guests and colleagues, reflecting Highgate’s premium brand standards in gateway markets like Fort Worth.
Guest Room Attendants in Fort Worth generally earn between $12 and $16 per hour, depending on experience and shift timings. Highgate offers competitive hourly wages aligned with local hospitality market rates, complemented by opportunities for overtime and potential bonuses.
Fort Worth’s growing tourism and business travel sectors have increased the need for reliable room attendants. Hotels under Highgate’s management are actively hiring to maintain service quality, reflecting a healthy local demand and relatively low competition for skilled housekeeping staff.
Fort Worth offers various transit options including buses and rideshare services, but many room attendants prefer personal vehicles due to irregular work hours. Proximity to main hotel districts can reduce commute time, making neighborhoods near downtown or near major highways convenient for daily travel.
Prior experience in hotel housekeeping or related fields greatly enhances employability, demonstrating familiarity with cleaning standards and guest interaction. Candidates with a high school diploma and relevant background tend to adapt faster and meet Highgate’s service expectations more effectively.
Highgate maintains rigorous cleanliness and service protocols to uphold its status in gateway markets. Guest Room Attendants must consistently meet these elevated standards, requiring thorough room preparation, prompt reporting of issues, and a guest-first mindset to ensure exceptional experiences.