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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Algonquin, IL, 60102
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
In Algonquin, greeters and counter desk attendants who excel often combine warm communication with efficient POS system handling. Strong guest engagement paired with multitasking abilities, such as managing waitlists and equipment allocation, is highly valued for roles like this at Bowlero.
Unlike typical service attendants, this role at Bowlero blends customer interaction with operational tasks like assigning bowling lanes and notifying maintenance about equipment issues. It demands both a welcoming demeanor and technical awareness, setting it apart in entertainment environments.
Starting as a greeter or counter desk attendant can open doors to supervisory roles within hospitality or entertainment management. Skills in guest relations and operational oversight gained here are transferable to event coordination, front desk management, or customer service leadership positions.
Bowlero in Algonquin emphasizes evening and weekend availability, catering to entertainment hours. The culture encourages a dynamic, guest-focused environment that values team players comfortable with standing and multitasking during busy shifts in a lively setting.
Algonquin shows steady demand for part-time service roles like desk attendants, especially in entertainment venues. While competition exists, positions offering perks such as free bowling and discounts at Bowlero tend to attract enthusiastic candidates, balancing supply with appealing benefits.
Bowlero’s role blends customer hospitality with operational responsibilities unique to bowling centers, like managing equipment and league prep. Its perks—such as discounted food, arcade access, and free bowling—create a more engaging employee experience compared to some competitors.
Employees at Bowlero receive guidance on promptly notifying mechanics about pinsetter issues and logging malfunctions, ensuring smooth operations. This hands-on approach equips attendants with practical troubleshooting awareness without needing technical repair expertise.
The hourly wage ranges from $15 to $18 at Bowlero in Algonquin, supplemented by performance-based incentives. This compensation aligns competitively with local entertainment service roles, enhanced by benefits like healthcare options and discounts on food and arcade games.
Algonquin’s entertainment demand peaks during evenings and weekends, dictating Bowlero’s preference for shifts in those periods. Local community events and weekend leisure trends shape staffing needs, impacting availability expectations for greeters and desk attendants.
Since Bowlero serves alcoholic beverages, employees must legally meet state age requirements to handle or be around alcohol. This ensures compliance with Illinois laws, making the age restriction necessary for roles involving guest interaction and cash handling.