Medical Receptionist - Patient Service Specialist

In Columbus, OH, this role often involves handling diverse patient demographics and coordinating with local healthcare providers. The position balances patient interaction with administrative tasks, reflecting the community’s demand for personalized outpatient physical therapy services. Local insurance practices also shape daily responsibilities uniquely compared to other regions.

Employers in Columbus typically look for candidates with at least a high school diploma or GED and experience in outpatient healthcare settings. Familiarity with insurance verification and patient scheduling software enhances your prospects. Additionally, strong communication skills tailored to the region’s multicultural population are highly prized.

Balancing patient check-ins, coordinating with insurance companies, and managing appointment schedules can demand multitasking agility. Handling evening shifts twice weekly also requires flexibility. Navigating communication between patients, attorneys, and translation services adds complexity, demanding effective organizational and interpersonal skills.

Columbus has a steady demand for healthcare receptionists due to its growing outpatient services. However, competition can be moderate, with candidates needing relevant outpatient experience to stand out. Networking locally and demonstrating familiarity with regional healthcare protocols can provide a meaningful edge in job searches.

While no mandatory certifications exist, completing courses in medical billing, HIPAA compliance, or outpatient office procedures recognized in Ohio can enhance resumes. Familiarity with regional insurance providers and patient management software common in Columbus clinics also improves job readiness and attractiveness to employers.

Select Medical values receptionists who create welcoming environments, clearly communicate appointment details, and handle co-pays efficiently. They seek individuals who can manage sensitive patient concerns professionally while fostering trust, ensuring each outpatient visit starts positively and runs smoothly within their Columbus facility.

Select Medical emphasizes outpatient physical therapy support, requiring receptionists to liaise with diverse parties like attorneys and insurance providers. Their part-time schedules often include evening shifts, and benefits like 401k eligibility after 1,000 hours are offered, distinguishing their employment package and workplace culture from typical receptionist roles.

The hourly wage ranges from $16.00 to $19.00, reflecting experience and skill level. This competitive rate aligns with Columbus’s market for outpatient healthcare receptionists, balancing part-time flexibility with compensation that supports financial stability in the local cost-of-living context.

Select Medical offers benefits like employee assistance programs and 401k eligibility after meeting hour thresholds, even for part-time workers. Their scheduling includes varied weekday hours with some evening shifts, accommodating personal commitments while maintaining engagement in a supportive outpatient environment.

Select Medical encourages growth by offering comprehensive exposure to outpatient therapy operations. Gaining experience here can open pathways toward administrative coordination, patient care management, or insurance processing roles, especially for those who demonstrate initiative and deepen their healthcare industry knowledge.