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Server|Part-Time| Grand River Conference Center
Company : Dallas Convention Center
Location : Dubuque, IA, 52001
Job Type : Part Time
Date Posted : 1 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.
This role will pay an hourly rate between $14 to $15.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000.
Responsibilities
- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses tables and full buses tables when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.
Qualifications
- Experience working in a fast-paced, high volume environment preferred
- Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
- Must acquire and maintain a Food Handlers Card and other required compliance trainings.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Dubuque's hospitality scene is growing, but part-time server positions remain moderately competitive. Candidates with prior banquet or fast-paced event experience often stand out. Local demand fluctuates with event seasons, so applying early at venues like Grand River Conference Center can boost your chances amid Dubuque's active event calendar.
In Dubuque, a valid food handler’s card is typically required for server roles, especially in banquet settings. Additional compliance training related to alcohol service or safety may also be valued by employers like Dallas Convention Center. Staying current with these certifications enhances your eligibility in this regional hospitality market.
Excelling here demands quick multitasking, strong communication, and detailed knowledge of menu and bar offerings. Experience handling high-volume events and maintaining composure during peak hours helps ensure guests receive prompt, professional service, which is crucial in a dynamic venue like Grand River Conference Center.
Absolutely. This role offers exposure to large-scale events and diverse clientele, building valuable skills for advancing into supervisory or event coordination positions. Demonstrating reliability and hospitality expertise in this fast-paced environment can open doors within Oak View Group’s extensive venue network.
Dallas Convention Center emphasizes a team-driven culture and inclusivity, with ongoing hiring and benefits like 401(k) matching even for part-time servers. Their focus on seamless communication between staff and delivering top-notch guest experiences sets this job apart from typical part-time server openings in the Dubuque area.
They provide comprehensive training on menu knowledge, service standards, and compliance requirements. Continuous communication between kitchen, bar, and wait staff ensures efficient coordination. This structure equips part-time servers to handle the fast pace and complexity inherent to premier venues like Dallas Convention Center.
Hourly pay ranges from $14 to $15, reflecting the venue’s high standards and event-driven pace. This competitive rate aligns with Dubuque’s hospitality market for part-time banquet servers, supplemented by benefits such as 401(k) savings plans that enhance overall compensation.
Part-time roles here often involve peak event hours, requiring availability during evenings and weekends. While shift flexibility is somewhat limited due to event scheduling, the ongoing hiring process allows candidates to find shifts that best align with their personal commitments.
While prior banquet experience is preferred, candidates with a background in any fast-paced food service environment can succeed. The key is adaptability and the ability to maintain professionalism and efficiency during large events typical to the Grand River Center.
Servers here must manage large-scale, event-driven service including rapid table turnover, precise timing with kitchen orders, and maintaining neat presentation amidst high guest volume. Unlike standard restaurant roles, communication with multiple staff groups and handling varied event types are critical.