Move-In Coordinator
Company : American House Senior Living Communities
Location : Bonita Springs, FL, 34135
Job Type : Full Time
Date Posted : 30 December 2025
Move-In Coordinator
Position Summary:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall responsibility for coordination of the move-ins, as well as some of the marketing activities of the community. This role will support Assisted Living, Memory Care and Independent Living
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Comply to American House’s philosophy as well as all written policies and procedures that govern the operation of Community Relations Department.
• Assist in the effective communication to Leadership team regarding marketing, sales, and census issues.
• Assist in the implementation of marketing plans.
• Assist in the networking and community outreach program.
• Develop a rapport and positive relationship with prospects.
• Ensure that model suites are well maintained.
• Complete reports as required.
• Send cards and notes to prospects and current residents in the hospital.
• Ensure suite is ready to move-in according to standards.
• Provide tours to prospects if needed.
• After move-in, go over meals, activities, housekeeping, and transportation needs.
• Ensure new move-in has been put on the housekeeping schedule.
• Ensure new move-in understands Life Enrichment Calendar.
• Check in with new residents after first week of move-in to ensure they do not have any questions or concerns.
• Other duties may be assigned as needed.
QUALIFICATION REQUIREMENTS:
• Excellent communication skills and a compassion for older adults
• Must possess a valid driver’s license.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Company Overview
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.
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Frequently asked questions
A Move-In Coordinator plays a pivotal role in easing new residents' transition by managing move-in logistics, providing personalized tours, and ensuring they understand community services. This hands-on approach fosters comfort and confidence, significantly boosting overall resident satisfaction within senior living environments.
In Bonita Springs, FL, while a valid driver’s license is essential, certifications in senior care coordination or healthcare administration can enhance credibility. Familiarity with local elder care regulations and customer service training tailored to older adults is also advantageous for Move-In Coordinators.
Starting as a Move-In Coordinator opens pathways to roles like Community Relations Manager or Resident Services Director. Gaining experience in marketing, operations, and resident engagement can lead to leadership positions within senior living companies, leveraging both administrative and interpersonal skills.
American House leverages Move-In Coordinators to bridge marketing efforts and resident relations by facilitating community outreach and nurturing prospect relationships. This integration helps personalize marketing plans, ensuring prospective residents receive tailored information and a welcoming experience aligned with company values.
At American House, the Move-In Coordinator not only manages move-in logistics but also actively supports community marketing and outreach. The role’s emphasis on compassionate communication and follow-up with new residents exemplifies the company’s commitment to meaningful relationships and sustainable excellence.
Move-In Coordinators in Bonita Springs often navigate diverse expectations due to the area's mix of independent and memory care residents. Seasonal population changes and local healthcare resource coordination require adaptability and strong community networking to meet fluctuating demands effectively.
The Bonita Springs job market shows moderate competition for Move-In Coordinators, driven by the growing senior living sector. Candidates with strong communication skills, local experience, and a compassionate approach tend to stand out, especially in community-focused companies like American House.
Move-In Coordinators in Bonita Springs typically earn between $38,000 and $48,000 annually, reflecting the senior living industry standards in Florida. Salaries may vary based on experience, additional marketing responsibilities, and company size, with American House offering competitive compensation aligned with these benchmarks.
American House provides Move-In Coordinators with structured training and access to community resources, enabling them to juggle move-in logistics alongside marketing initiatives. Support from leadership and clear communication channels help coordinators align their efforts with overall business goals and resident care standards.
At American House, the Move-In Coordinator ensures new residents smoothly integrate by coordinating move-in readiness, explaining community services, and conducting follow-ups. This proactive engagement fosters trust and eases adjustment, directly enhancing the resident’s comfort and long-term satisfaction.