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SPECTRA

Office Manager

Company : SPECTRA

Location : Worcester, MA, 01610

Job Type : Full Time

Date Posted : 26 December 2025

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Reporting to the Director of Finance the Office Manager will perform Administrative, Accounting and Human Resource duties. Priorities will include handling Account Payable processing on a newly implemented ERP platform utilizing Coupa and Net Suite software, collaborating with users to continuously improve workflows and participating in rolling out new electronic vendor payment initiatives via Coupa. Other duties include, but are not limited to, Account Receivable/Cash Receipts processing, Payroll related tasks and new hire Onboarding. Successful candidate will be a team player willing to jump in to assist as needed across all departments.

This role pays an hourly rate of $24.00-$26.50

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 12, 2025.

Responsibilities

  • Provide daily accounting support including invoice, cash receipts, and payment processing, as well as other administrative duties as needed.
  • Maintain and manage all aspects of PO/invoice processing and vendor onboarding on newly implemented Coupa procurement software in collaboration with Mullins Center users as well as OVG and vendor partners.
  • Perform a variety of HR related tasks utilizing ICIMs & DISA software to initiate background checks, process E-Verify verifications, facilitate time clock activation and overall accuracy & timeliness of new hire onboarding.
  • Assist in developing, maintaining and implementing standard procedures in collaboration with venue managers and staff promoting continuous workflow improvements.
  • Assist with routine payroll functions utilizing ADP & ETime clock software.
  • Assist in box office transactions reporting in collaboration with the DOF & Box Office Manager utilizing Paciolian ticketing software.
  • Participate in safeguarding company assets through close monitoring of data accuracy & procedural compliance.

Qualifications

  • Post secondary degree or equivalent work experience with some background in accounting/office management.
  • Consistent & reliable attention to detail & accuracy.
  • Strong computer skills with the ability to utilize standard Microsoft software including Excel, Outlook & Teams.  Experience with Coupa & Net Suite preferred. Familiarity with ICIMs, DISA  ADP/Etime & Paciolan a plus.
  • Strong organizational skills with the ability to prioritize multiple objectives and manage deadlines.
  • Strong communication and collaboration skills.
  • Ability to work occasional nights, weekends & holidays a plus.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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Frequently asked questions

Office Managers in Worcester often navigate a blend of traditional industries and growing tech sectors, requiring versatile administrative and financial skills. The local market favors candidates familiar with ERP tools like Coupa and NetSuite, supporting efficient office workflows tailored to the region’s evolving corporate culture.

In Worcester, Office Managers occasionally cover weekend or holiday shifts, especially in event-driven settings like live venues. This flexibility ensures smooth operations during peak times, reflecting the city’s active event calendar and emphasizing adaptability as a critical trait for success.

Precision in accounting tasks, proficiency with Microsoft Excel and ERP software, and strong organizational capabilities are essential. Effective communication and multitasking skills also empower Office Managers to juggle payroll, vendor relations, and HR onboarding seamlessly.

Starting as an Office Manager opens pathways toward senior administrative roles or specialized finance and HR positions. Gaining expertise in software like Coupa and NetSuite enhances career trajectories within office management and corporate operations.

While both oversee office functions, a Business Office Manager often handles broader financial oversight and strategic planning. Office Managers typically focus more on administrative workflows, vendor management, and direct support to departments, requiring detailed operational involvement.

SPECTRA emphasizes inclusivity and teamwork, encouraging Office Managers to engage across departments for workflow innovations. This culture fosters proactive problem-solving and continuous improvement, aligning with the company’s leadership in live event venue management.

SPECTRA provides comprehensive health benefits, 401(k) matching, and paid time off, reflecting competitive compensation for Office Managers. Their commitment to diversity and innovation creates a supportive environment that nurtures employee growth and cross-functional collaboration.

Office Manager roles in Worcester typically offer between $24.00 and $26.50 per hour, aligning with regional market standards for positions requiring accounting, HR, and ERP software skills within event and venue management sectors.

Utilizing ADP and Etime Clock allows Office Managers to streamline payroll processing, reduce errors, and ensure timely employee compensation. Mastery of these tools supports accurate time tracking and compliance, pivotal for smooth HR operations.

A frequent misunderstanding is that Office Managers only handle clerical work; however, they are vital in managing complex accounting, vendor relations, and cross-departmental coordination essential to venue success, demanding multifaceted expertise.

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