Risevoic
Quality Intern
Company : Essen Health Care
Location : Bronx, NY, 10451
Job Type : Intern
Date Posted : 12 January 2026
Overview
Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.
Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technological innovations.
We’re Building a New Kind of Medicine. Help Us Put It into Words.
We’re at the edge of a transformation in care. Advances in data, diagnostics, AI, and genomics are making it possible to imagine individualized medicine—care that is built for you, not the average. But with this future comes complexity: ethical, clinical, technological, and human.
We’re launching a venture to design for that future.
Job Summary
As a Quality Intern at Essen Healthcare, you will support efforts to improve patient care and health outcomes through data-driven initiatives aligned with HEDIS (Healthcare Effectiveness Data and Information Set) measures. This role involves clinical data abstraction, patient engagement, and participation in community-based health initiatives—all contributing to Essen’s value-based care and quality improvement goals.
Responsibilities
1. Chart Review & Data Abstraction
a. Review electronic medical records to identify and close care gaps for HEDIS measures such as diabetes, hypertension, cholesterol management, and preventive screenings.
b. Conduct diagnosis review and verify completeness of documented conditions.
c. Abstract critical data points including demographics, procedure and diagnosis codes, and service dates in alignment with HEDIS guidelines.
d. Participate in team overviews and reviews of abstraction findings.
2. Patient Outreach & Education
a. Conduct outreach calls to patients with uncontrolled diabetes or hypertension, or those with pending lab orders, to encourage timely follow-up and adherence to care plans.
b. Educate patients on the importance of chronic condition management and help schedule follow-up PCP appointments or lab visits as needed.
c. Perform SDOH (Social Determinants of Health) screenings by calling patients to assess needs related to access to care, food insecurity, housing, and transportation.
3. Community Engagement & Events
a. Participate in a full calendar of patient engagement events, including Saturday health fairs and plan-sponsored community events (typically 10 AM – 2 PM).
b. Assist with at-home services such as eye exams and blood pressure checks for patients, initially shadowing a team member and eventually conducting visits independently if comfortable.
4. Medication Adherence (Part D Support)
a. Support medication adherence efforts by contacting patients, coordinating refills, confirming availability with pharmacies, and resolving pickup barriers.
b. Help improve STAR ratings by ensuring adherence to prescriptions for chronic conditions.
Qualifications
Your work will directly support Essen Healthcare’s mission to deliver high-quality, patient-centered care. You will help close care gaps, improve chronic condition management, and elevate overall performance across HEDIS and STAR measures—while gaining hands-on experience in clinical quality, patient engagement, and public health initiatives.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population
Farmingdale, NY
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Frequently asked questions
To thrive as a Quality Intern at Essen Health Care in Bronx, focus on data analysis, clinical documentation accuracy, and patient communication skills. Understanding HEDIS measures and social determinants of health will set you apart when contributing to quality improvement and value-based care initiatives.
Unlike general healthcare internships, a Quality Intern at Essen emphasizes electronic medical record reviews, data abstraction, and patient outreach tailored to chronic condition management. You'll engage directly with quality metrics like diabetes and hypertension care, blending clinical data tasks with community health activities.
A Quality Intern position at Essen paves the way toward roles in clinical quality management, healthcare analytics, or population health coordination. Gaining hands-on experience in HEDIS measure evaluation and patient engagement can lead to advanced internships or entry-level positions in healthcare quality assurance.
While not mandatory, certifications like Certified Clinical Data Specialist (CCDS) or training in HEDIS abstraction can boost your profile locally. Bronx healthcare employers value interns familiar with electronic medical records and social determinants of health screening methods to enhance community care quality.
Bronx's growing healthcare sector sees moderate competition for Quality Intern roles, with Essen Health Care being a sought-after employer due to its community focus. Candidates with strong data skills, patient interaction experience, and bilingual abilities often have an edge in this diverse urban market.
Essen Health Care integrates population health and technology-driven quality improvement uniquely, offering Quality Interns exposure to cutting-edge data analytics, telehealth services, and community outreach. This fosters a holistic understanding of patient-centered care in an underserved urban environment.
The role balances both: besides data abstraction and chart reviews, interns actively engage patients through outreach calls and community events. This hybrid approach aligns with Essen’s mission to improve outcomes by combining clinical data insights with hands-on patient education.
Quality Interns in Bronx healthcare typically earn between $15 to $20 per hour, depending on experience and education. Given Essen Health Care’s scope and community impact focus, compensation may include additional training benefits, making it a competitive internship opportunity locally.