Bilingual Quality Engineer

Overview

D’Addario & Company is the world’s largest manufacturer and distributor of musical instrument accessories. As a U.S.-based manufacturing leader, we pride ourselves on high-automation machinery, cutting-edge technology, and a deep commitment to environmentally sustainable practices.  Most importantly, we’re proud of our diverse team of individuals who embody our core values—family, curiosity, passion, candor, and responsibility—and bring them to life every day.

We are seeking a Quality Engineer to drive excellence across our manufacturing and product development processes. This role is pivotal in establishing and maintaining a corporate quality assurance system that promotes customer satisfaction and positively impacts company performance. You’ll lead quality initiatives, collaborate cross-functionally, and ensure our products meet the highest standards. This position requires close coordination with suppliers, customers, Operations, Product Management, Global Supply Chain, and Value Stream Management. Bilingual fluency in English and Spanish is required. Must be able to work on-site daily at our Farmingdale, Long Island headquarters.

At D’Addario, we don’t just offer a job—we offer a career with one of the most iconic names in the music industry. We’re passionate about innovation, craftsmanship, and creating a workplace where diverse backgrounds, perspectives, and ideas thrive.  We’re eager to connect with individuals who bring fresh thinking and a collaborative spirit. If you’re ready to make an impact, we’d love to hear how you’ll add value to our team.

Some Perks & Benefits of Working at D'Addario:

• Competitive compensation package
• Health, vision, and dental insurance
• 12 weeks of fully paid parental leave
• Fertility and family-building benefits
• 401(k) retirement plan with generous employer contributions
• Career pathing and professional development via LinkedIn Learning
• Paid Time Off (PTO) and flexible sick day policy
• 12 Paid Holidays
• Life and AD&D Insurance
• Enhanced Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Discounts on D’Addario products and merchandise
• Company jam nights, artist performances, holiday parties, and special events
• A passionate, talented team that loves what they do!

Responsibilities

• Establish and maintain quality standards and procedures for testing, inspection, data collection, and traceability.
• Lead in-process quality assurance, ensuring compliance with customer requirements and achievement of quality metrics and cost goals.
• Support continuous improvement efforts, including Kaizen teams and operational initiatives.
• Conduct in-process inspections using precision measurement tools to verify raw materials, assemblies, and sub-assemblies meet specifications.
• Validate incoming raw materials and finished goods to ensure quality and compliance.
• Develop and implement quality plans, including PFMEA, control plans, PPAP, and PQC documentation.
• Collaborate with Product Management, Engineering, and Operations to launch new products with robust quality standards.
• Analyze and resolve quality issues, including delays, defects, and process inefficiencies; revise policies and procedures as needed.
• Ensure compliance with safety and regulatory standards such as REACH, RoHS, and Prop65.
• Maintain strong communication with suppliers and customer service, including daily updates and meetings.
• Manage the Return Authorization process, track RMA trends, and support investigations and customer feedback.
• Lead Supplier Corrective Action Requests (SCARs), driving containment, root cause analysis, and preventive actions.
• Supervise and mentor a team of Quality Leads and Inspectors, providing guidance and performance feedback.
• Report on Quality Management System (QMS) performance, including audit results and improvement opportunities.

Qualifications

• Bilingual fluency in English and Spanish — required
• Bachelor’s degree in Quality Engineering or a related technical field — preferred
• 3–5 years of experience in Quality Control/Assurance within a manufacturing environment
• Familiarity with Six Sigma methodologies — preferred
• Experience in the manufacturing or music industry — a plus
• Strong ability to collaborate across departments and manage external relationships
• Proven skills in planning and managing people, budgets, processes, and systems
• Proficient in Microsoft Office, Project Management tools, Lean Manufacturing, FMEA, and Control Plans
• Confident presenter with the ability to communicate clearly to senior leadership
• Working knowledge of ERP systems such as MAPICS, BPCS, SAP
• Solid understanding of Statistical Process Control (SPC) methods

The base salary range for this role would be commensurate with experience: $75k-$85k per year 

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