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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Lake Zurich, IL, 60047
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15 to $18 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, a Greeter / Counter Desk Attendant skillfully mixes warm guest greetings with managing waitlists, assigning lanes, and operating POS systems. This balance ensures guests feel welcomed while maintaining smooth daily operations in a lively entertainment environment.
Starting as a Greeter / Counter Desk Attendant offers valuable customer service experience and operational know-how, which can open doors to supervisory roles or specialized positions in hospitality, event coordination, or bowling center management, especially within companies like Bowlero.
Strong communication, multitasking, and familiarity with POS systems stand out. Friendly phone etiquette and the ability to quickly resolve equipment issues also help excel, especially in dynamic settings like Bowlero where guest satisfaction is key.
Bowlero emphasizes a vibrant and fun atmosphere, encouraging attendants to create memorable first impressions. This culture means staff engage guests with enthusiasm, maintain a lively environment, and uphold high service standards consistently.
Yes, Bowlero offers perks like free bowling, discounted arcade games, and food discounts, enhancing the part-time experience. These incentives differentiate Bowlero from other local hospitality jobs by blending work with entertainment perks.
The hourly wage for this role ranges between $15 and $18, reflecting local entertainment industry standards. This pay band aligns with the responsibilities of greeting guests, managing sales, and supporting bowling operations.
Lake Zurich sees moderate demand for part-time entertainment roles, especially during evenings and weekends. Positions at popular venues like Bowlero attract many applicants due to their engaging environment and added perks.
Many employees commute from neighboring towns using personal vehicles or regional buses. Lake Zurich's accessible roadways make driving convenient, though public transit options may be limited, so planning ahead is advisable.
Handling busy peak hours, coordinating lane assignments, and quickly reporting equipment malfunctions require patience and clear communication. Staying organized and maintaining a friendly demeanor helps manage these challenges smoothly.
Some expect this role to be purely welcoming, but it also involves technical tasks like operating POS systems and managing equipment issues. It's a dynamic job that blends customer service with operational responsibilities.