Risevoic
PBX Operator
Company : Prime Healthcare Services
Location : Denville, NJ, 07834
Job Type : Contractor
Date Posted : 29 December 2025
Overview
At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!
Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.
Responsibilities
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
#LI-SK1
Pay Transparency
Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Per DiemShift
NightsEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
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Frequently asked questions
The demand for PBX Operators in Denville, NJ, remains steady, with healthcare facilities like Prime Healthcare Services actively recruiting. While competition exists, candidates with prior switchboard or hospital experience often have an edge in landing per diem night shifts.
Local healthcare employers in Morris and Sussex counties favor PBX Operators familiar with hospital emergency codes and multi-line telephone systems. Although no strict certifications are mandated, knowledge of local hospital procedures and excellent communication skills can significantly improve job prospects.
A Pbx Operator typically manages incoming calls via the switchboard, directs visitors, monitors hospital alarms, and communicates emergency codes. The role demands multitasking and prioritizing urgent messages, especially during night shifts at medical centers like Saint Clare's Health.
Unlike CNC or printer operators who work with machinery, PBX Operators focus on communication systems, managing switchboards and hospital paging. This role emphasizes interpersonal skills, quick response to emergencies, and understanding healthcare protocols rather than technical machine operation.
Starting as a PBX Operator offers exposure to hospital operations and communication flow, which can lead to roles in administrative support, patient services, or coordination. Building strong interpersonal and problem-solving skills is key to progressing within healthcare settings such as Prime Healthcare.
Prime Healthcare Services emphasizes compassionate care and community values, expecting PBX Operators to handle emergency codes effectively while delivering excellent customer service. The company’s award-winning hospitals provide a dynamic environment with a strong focus on patient safety.
Yes, employees at Prime Healthcare receive training on all hospital emergency codes and alarm monitoring. This ensures PBX Operators can respond rapidly to critical situations, aligning with the company’s high standards for patient safety and operational excellence.
PBX Operators in Denville typically earn around $17.88 per hour, especially for per diem night shifts at healthcare facilities like Saint Clare's Health. Pay varies with experience, education, and communication skills, but this rate reflects competitive compensation in the region.
Many healthcare employers in Denville, including Prime Healthcare, welcome entry-level candidates who demonstrate strong communication and multitasking skills. Previous PBX experience is preferred but not always mandatory, especially for per diem or night shift operator jobs.