Patient Transportation Coordinator
Company : Legacy Health
Location : Portland, OR, 97227-1623
Job Type : Full Time
Date Posted : 5 January 2026
Overview
You represent the Legacy mission in all you do. Your strong interpersonal and relationship-building skills inspire your work providing transportation for our patients. In short, you help make life better for others.
Responsibilities
The Patient Transportation Coordinator is responsible for reviewing and coordinating non-emergent medical transportation requests for patients leaving the hospital and reviewing and coordinating acute patient transport within the hospital system. You will work closely with various stakeholders (internal and external) to coordinate transportation logistics and prioritize patient needs. Operating within our 24/7 lean department, you will be an integral part of our continuous improvement efforts, identifying opportunities to streamline transportation processes and enhance operational efficiency. Your proactive approach to problem-solving and your commitment to excellence will contribute to our overarching goal of delivering exceptional patient care.
Qualifications
Education:
- High School diploma or equivalent required.
- Associate’s degree in healthcare administration, business, behavioral health, social services or a related field preferred.
Experience:
- Two years of healthcare work environment experience required.
Skills:
- Strong organizational skills
- Knowledge of community resources and the social service delivery system
- Excellent organization, oral, and written communication skills for effective interaction with various stakeholders
- Ability to foster communication and build relationships among the treatment team
- Excellent time management skills
- Computer literate and ability to utilize Microsoft programs and Electronic Medical Records System (Epic)
- Data management
- Initiate coordination
- Investigate and create new transportation pathways.
Pay Range
USD $25.32 - USD $36.21 /Hr.Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
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Frequently asked questions
Mastering organizational prowess and familiarity with community resources are vital. Additionally, effective communication with healthcare teams and proficiency with electronic medical records like Epic help streamline patient transport logistics in Portland's healthcare environment.
Prioritization hinges on assessing medical urgency, coordinating swiftly with treatment teams, and managing available transport resources. The coordinator ensures timely movement while balancing acute cases alongside non-emergent patient transportation efficiently.
While a high school diploma is essential, pursuing an associate’s degree in healthcare administration or related fields is beneficial. Familiarity with Epic and continuous improvement methodologies also strengthens your qualifications in Oregon’s medical transport sector.
Balancing compassionate patient care with logistical efficiency can be demanding. Coordinators must navigate diverse stakeholder needs, maintain seamless communication, and identify workflow improvements—all while embodying Legacy Health’s commitment to community well-being.
Legacy Health fosters growth through inclusive culture and continuous improvement initiatives. Coordinators benefit from collaborative teams, access to training, and a mission-driven workplace that values diversity, equal opportunity, and employee well-being.
Compensation typically ranges from $25.32 to $36.21 per hour, reflecting experience and skills. This competitive pay aligns with Portland’s healthcare job market and the specialized coordination responsibilities involved.
Portland’s variable traffic and limited parking near hospitals may affect punctuality. Coordinators often plan routes considering public transit options or flexible scheduling to mitigate delays, ensuring consistent patient transport service delivery.
Portland’s growing healthcare sector drives steady demand for patient transport roles. Compared to smaller cities nearby, the volume of hospitals and patient services here creates more opportunities but also requires adaptability to a busy urban healthcare environment.
By efficiently organizing transport logistics and promptly addressing patient needs, coordinators reduce wait times and minimize stress. Their proactive problem-solving and communication support smooth transitions, directly improving patient satisfaction.