Operations/Setup Team Member | Waterloo Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Operations Team Member is a part-time position that assists in all aspects of event execution and daily facility upkeep. This includes setting up event rentals, working with Audio Visual equipment, assisting with maintenance projects, and other duties as assigned. Hours of work will vary and be driven by event schedule.

This role will pay an hourly wage of $13.00 to $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

The job responsibilities listed here are not an all-inclusive list. Duties and responsibilities may change day to day depending on facility or event needs. Be ready to adapt to new tasks and learn new skills as necessary.

• Day to day organizing, and maintenance of the convention center and its equipment.
• Setup and tear down of event equipment as designated by event documents.
• Some housekeeping duties before and after events as needed to prepare the space for needed set up.
• Other tasks as assigned to ensure the cleanliness and success of the convention center and its events.
• Complete all tasks as assigned by all members of management in a timely manner.
• Responsible to understand, comply with all operating procedures of the Waterloo Convention Center
• Assist with mentoring / training new employees to correct procedures as directed by management.
• Review and understand event documents to understand the needs of the event and its timeline.
• Communicate timely with supervisors and management regarding scheduling and availability. 
• Maintain departmental equipment; notifying Operations Manager when repairs are necessary.
• Provide excellent customer service to internal and external clients to provide a positive employee climate.

Qualifications

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Availability to work understanding scheduled hours will include days, nights, weekends, and holidays.
• Possession of a valid Driver’s License preferred, but reliable transportation to and from work is required.
• Reliable source of communication to be reached either by phone, email, or text.
• Multi-tasking and organizational skills that allow them to complete tasks in a quick and efficient manner as assigned in an at times fast paced environment.
• Understand and accurately follow verbal, written, and/or diagrammed instructions as set forward by Managers and Supervisors.
• Communicate clearly and concisely in the English language, orally and/or in writing.
• Self-motivated to stay on task while working independently on assigned projects.
• Possess interpersonal, communication, and leadership skills for success within the team structure.
• Physically able to work long hours on your feet as well as being able to lift and move at least 50lbs.
• Knowledge of OSHA standards / requirements preferred but not required.
• Certification or experience in the use and operation of Forklift and/or other heavy equipment is advantageous.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.